Ep 96: Beyond the Branch: How Tech Is Reshaping Banking - Mutsa Chironga

from The Monocle Banking Podcast · host Monocle Solutions

To unpack the fast-shifting world of retail banking in South Africa, Michael Avery sat down with Mutsa Chironga, Managing Executive, Personal Banking at Nedbank. Mutsa shared how customer behaviour, data, and AI are reshaping the industry and offered insights into how convergence across retail, telco, and mobility could redefine banking by 2026.

Episode metadata supplied by the publisher feed · Published Nov 20, 2025

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Ep 96: Beyond the Branch: How Tech Is Reshaping Banking - Mutsa Chironga

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This episode is 34 minutes long.

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This episode was published on November 20, 2025.

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