EP073 – Breaking Down Recruitment for MSPs In-House vs. Recruiter with Jane Matthews

In this episode, Jane discusses the paradox within the Managed Service Provider (MSP) industry where companies readily outsource IT management but hesitate to outsource recruitment. The conversation delves into the inefficiencies and costs of in-house recruitment, the value of specialized recruiters, and the significance of cultural and technical fit in hiring. The challenges of the recruitment industry, perceptions of integrity, and effective strategies for MSPs to select and collaborate with recruiters are also highlighted. Jane shares insights from her extensive experience and provides thoughtful perspectives on future trends in recruitment and workforce management. 00:00 Introduction and Episode Title Reveal 00:09 The Irony of MSPs and Recruitment 01:44 Breaking Down Recruitment Costs 02:47 The Recruitment Process: Steps and Challenges 05:43 The Role of Recruiters and Industry Perception 08:41 Ethics and Integrity in Recruitment 17:29 Finding the Right Fit: Behavioural and Technical Skills 19:52 Long-term Planning and Recruitment Strategies 22:25 Counter Offers and Salary Negotiations 25:23 In-house Recruitment vs. External Recruiters 27:11 Future of Recruitment in a Global Workforce 29:44 Conclusion and Shameless Plug Connect with Jane Matthews on LinkedIn by clicking here –  https://www.linkedin.com/in/janematthewsitrecruiter/ Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/daniel-welling-54659715/ Connect with Adam Morris on LinkedIn by clicking here – linkedin.com/in/adamcmorris Visit The MSP Finance Team website, simply click here – https://www.mspfinanceteam.com/   We created It's a Numbers Game Podcast to help MSP owners learn and understand how to build and maintain a financially healthy MSP business. In this podcast series, MSP business owners like you will learn the fundamental steps, the tips and tricks, the dos and don'ts to achieve MSP financial growth.  We look forward to catching up with you on the next one. Stay tuned!