EP073: Jon Cumberworth – Client Chat Live Founder & Acting Executives Law Firm Coach

In this episode, Jay Berkowitz interviews the Founder and CEO of Acting Executives, and co-founder of Client Chat Live, Jon Cumberworth. Jon shares his background in the legal space and his experience working with over 650 law firms throughout the U.S. and Canada. He also discusses his transition to working with Acting Executives and his current role as an executive coach and consultant for small to medium-sized law firms. You’ll walk away with tips to develop your business plan, including how to grow your law firm in 2024. Tune in now!Timestamps:00:00 - Introduction to Ten Golden Rules podcast00:26 - Introduction to Jon Cumberworth01:13 - Jon’s background: working with over 650 law firms to implement Client Chat Live + Acquiring Alert Communications02:35 - Jon’s biggest learning and growth opportunity: oil and gas in Dubai05:19 - The most valuable leadership lessons from Fran Bobb07:31 - Remote work challenges and solutions09:31 - Working with a career coach + Elite Entrepreneurs10:18 - Transitioning to fractional COO at Acting Executives11:23 - 3 tips to develop a killer business plan + November Planning Webinar13:39 - Leadership resources: implementing the Entrepreneurial Operating System + 3Hag Way16:25 - Top growth tips for law firms + identifying your ideal practice areas20:39 - What gives you energy? Identifying personal core values and capabilities24:02 - Personal productivity tools and apps: ChatGPT, Trello, Jira, Monday.com, Upwork, and Slack25:15 - Book recommendations: The Ultimate Sales Machine, Traction, The E Myth Revisited, and Multipliers27:00 - Increased transparency in the workplace28:02 - Podcast recommendations: My First Million, They Don’t Teach This in Law School, and The $500,000 Referral Roadmap with Charley Mann29:00 - A sports fan at heart: the Arizona Wildcats and the Texans30:12 - Closing thoughts: connect with Jon on LinkedIn and actingexecutives.comBook + Podcast Recommendations:What the Heck is EOS? by Gino Wickman and Tom BouwerTraction by Gino Wickman3Hag Way by Shannon Byrne SuskoThe Ultimate Sales Machine by Chet HolmesThe E Myth Revisited by Michael E. GerberMultipliers by Liz WisemanMy First Million by Sam Parr and Shaan PuriThey Don’t Teach This in Law School by Charley MannThe $500,000 Referral Roadmap with Charley Mann by Jay Berkowitz featuring Charley MannMentioned Resources:Subscribe to Ten Golden Rules on YouTubeGet a free quote with Client Chat LiveConnect with Jon Cumberworth on LinkedInConnect with Ten Golden Rules on LinkedInFollow Ten Golden Rules on FacebookConnect with Jay Berkowitz on LinkedInAbout Jon Cumberworth:With nearly two decades of experience in leading diverse businesses and navigating the complexities of growth, Jon Cumberworth specializes in guiding law firm owners to rise above their peers. Now the Founder and CEO of Acting Executives, his journey, from spearheading multi-million dollar operations in Dubai to co-founding and driving the success of Client Chat Live, gives him a unique perspective on how firms, both big and small, can leverage business frameworks and strategies to achieve consistent success. Having scaled and sold a bootstrapped tech and service business that served over 600 law firms and legal marketing agencies, Jon understands the benefits a trusted advisor can bring to a business owner. His focus is on helping law firm owners and leaders create clarity, providing them with the tools to make their vision a reality. Utilizing his experience and strengths, he aims to assist other business owners in taking advantage of opportunities or avoiding difficult situations.About Jay Berkowitz:Jay Berkowitz is a digital marketing strategist with decades of experience in the industry. As the CEO of Ten Golden Rules, he has helped countless law firms and businesses harness the power of the internet to achieve remarkable growth and visibility. Jay is also a renowned keynote speaker and author, sharing his expertise at various industry events and in publications worldwide.About the Ten Golden Rules Internet Marketing for Law Firms PodcastJoin host Jay...