Ep075: Healthcare Leadership with Chantell Preston

In this episode of Building Texas Business, I sit down with Chantell Preston, CEO of Facilities Management Group. She takes us through her journey of transforming the healthcare industry - from an unexpected start managing facilities to founding Mentis Neuro Rehabilitation. Chantell's strategic moves in positioning her company through the pandemic era offer key leadership lessons.We discuss her transition in fostering trust and respect amongst staff, vital for a positive culture, especially in difficult times. Her reflections on setbacks emphasize emotional readiness for both failures and leadership burdens. Wrapping up on a lighter note of future dreams, from travel adventures to family time, Chantell offers a well-rounded portrait of an impactful leader.SHOW HIGHLIGHTSChantell Preston shares her unexpected entry into the healthcare industry and how it led to her role in developing numerous healthcare facilities across Texas.We discuss Chantell's experience founding and successfully exiting Mentis Neuro Rehabilitation, a company focused on traumatic brain injury patients.Chantell explains her strategic decisions and leadership style transformation during the COVID-19 pandemic, emphasizing the shift from an authoritarian to a collaborative approach.We explore the importance of trust, respect, and open communication in maintaining a positive team culture, especially during challenging times.Chantell recounts the lessons learned from entrepreneurial setbacks, including the emotional toll of difficult business decisions and the significance of building strong relationships.We discuss the tactical choices made to support frontline workers and expand service lines during the COVID-19 pandemic.Chantell reflects on her evolution from a closed-off, authoritative leader to a compassionate and empathetic one, inspired by her business partner's example.We talk about the challenges and liberation of breaking societal norms as a female leader and the importance of achieving work-life integration.Chantell shares her personal dreams of travel and family time, highlighting the difficulty of balancing a busy work schedule with personal aspirations.We discuss the advice Chantell gives to young entrepreneurs, emphasizing the importance of focus, having a supportive team, and being ready to pivot when necessary.LINKSShow NotesPrevious EpisodesAbout BoyarMillerAbout Facilities Management Group GUESTS | Chantell PrestonAbout Chantell