Ep10: The Art of Listening with Dr. Mary Dahm, MA PhD

Can you name simple strategies to help others know you are listening? This episode covers such strategies, including meta-talk, where your feet are pointing, and recording yourself to build awareness. Dr. Mary Dahm, MA PhD, has extensive translational experience with translational research in healthcare communication. Dr. Dahm is driven by her commitment to conducting innovative, translational research at the nexus of applied linguistics and health services research. She is currently a Senior Research Fellow at the Institute for Communication in Health Care at The Australian National University. Her work includes a wonderful recent article titled, “More than Words: Interpersonal communication, cognitive bias, and diagnostic errors” published in 2022 in Patient Education and Counseling. DOI:10.1016/j.pec.2021.05.012