EP1032: Channel bans at a four-year high

Rob Mason, Director, Regulatory Intelligence, Global RelayFinancial services providers have been reassessing their communications compliance strategies, according to a recent report by Global Relay. The report found that 66% of financial services firms now ban communications channels – the highest percentage in the annual survey’s four-year history and a significant jump from 2025 when the figure was 41%. At the same time, AI adoption continues to accelerate with 54% of firms not currently using AI for compliance or surveillance planning to introduce it within the next 12 months. Robin Amlôt of IBS Intelligence speaks to Rob Mason of Global Relay.