IBS Intelligence Global FinTech Interviews

João Moura, CEO & Co-Founder, FraudioFraudio claims to decomplexify and disrupt the payment fraud detection and anti-money laundering industries with its patent pending AI super brain. CEO João Moura speaks to Robin Amlôt of IBS Intelligence, discussing where AI is delivering real value now and what comes next for fraud, financial crime and payment risk. 

Fayza Benayad, Global Partnership Head, FimpleDigital banking provider Fimple is focused on using cloud-native, API-first banking technology to expand financial access for underserved SMEs and NGOs across Africa. Its composable banking architecture, real-time payments, digital onboarding and embedded finance capabilities can help financial institutions deliver more accessible and tailored services. Puja Sharma of IBS Intelligence speaks to Fayza Benayad, Global Partnership Head at Fimple, about the role of digital banking in advancing financial inclusion and how partnerships between banks, FinTechs, NGOs and technology providers can accelerate access across African markets.

Pramit Bhargava, Founder of Louie Voice, ClayfinDigital banking provider Clayfin has acquired voice technology platform Louie Voice to strengthen its AI-driven customer experience and accessibility capabilities. The acquisition adds advanced voice AI to Clayfin’s Cognitive Banking platform, enabling customers to interact with banking services and perform transactions using natural voice commands. Puja Sharma of IBS Intelligence speaks to Pramit Bhargava, Founder of Louie Voice at Clayfin, about the rise of voice-first banking, the role of AI in accessible financial services, and how banks can balance automation, security and human interaction.

Rob Mason, Director, Regulatory Intelligence, Global RelayFinancial services providers have been reassessing their communications compliance strategies, according to a recent report by Global Relay. The report found that 66% of financial services firms now ban communications channels – the highest percentage in the annual survey’s four-year history and a significant jump from 2025 when the figure was 41%. At the same time, AI adoption continues to accelerate with 54% of firms not currently using AI for compliance or surveillance planning to introduce it within the next 12 months. Robin Amlôt of IBS Intelligence speaks to Rob Mason of Global Relay.

 Mohamed Moniem, Vice President – ME Region, nCino, speaks to Puja Sharma about how AI is moving banking from automation to predictive, insight-driven decision-making, covering its impact on lending, customer engagement, risk and banking infrastructure, while highlighting the need for trust and responsible AI adoption.

Chandra Gnanasambandam, Chief Technology Officer & EVP of Product, SailPointIn the background, data that shows 80% of organisations reporting that AI agents are taking unintended actions left to their own devices. Indeed, agents are mutating irrespective of being denied access to systems. Agents need intent-based authorisation, not policy-based authorisation. Robin Amlôt of IBS Intelligence discusses the evolving challenges of managing AI with Chandra Gnanasambandam, CTO of SailPoint.

Scott Liddle, Co-Founder, Capi MoneyThere is a growing shift to FinTech actors in cross-border payments. Capi Money was established on the belief that this will also happen in Africa. Last year the London-based payments FinTech raised around $18 million in Series A funding. In January, the firm secured an Electronic Money Institution (EMI) licence from the UK Financial Conduct Authority (FCA), and, most recently, was granted a licence for cross-border payments in Ivory Coast, the first cross-border payments FinTech in the 8-country UEMOA bloc to receive such authorisation. Scott Liddle, Co-Founder of Capi Money speaks to Robin Amlôt of IBS Intelligence. 

This interview explores how AI-powered testing frameworks are revolutionising the financial services sector by enhancing regulatory compliance and data sovereignty. It highlights the shift from traditional manual processes to agentic automation, which allows for the creation of testing scripts before software development is even completed. The text emphasises that cybersecurity and functional testing are now merging, requiring organisations to use artificial intelligence to defend against increasingly sophisticated digital threats. Furthermore, the role of Quality Assurance professionals is evolving from routine execution to strategic orchestration and validation, necessitating deeper domain expertise. Ultimately, the source advocates for a human-in-the-loop approach to ensure the accuracy and ethical deployment of these emerging autonomous technologies.

This interview explores how Fasset is expanding its global reach through plans to establish a regulated digital Islamic bank in Malaysia under the leadership of Rafiza Ghazali. By leveraging the Labuan financial framework, the company aims to integrate stablecoin technology with traditional Shariah-compliant services such as asset-backed savings and cross-border payments. The discussion highlights Fasset's strategy of using blockchain infrastructure behind the scenes to solve real-world financial fragmentation, its disciplined regulatory approach, and its ambition to scale across multiple international markets over the next five years while building long-term consumer trust through reliable service delivery and practical financial utility.

This interview with Eric Bierry, CEO of SBS, explores how modern banking is shifting away from basic technology toward advanced operational governance and open banking integration. Bierry argues that financial institutions must move beyond viewing compliance as a chore, instead using it as a foundation for innovation and superior data utilization. The text highlights how a composable, SaaS-first architecture allows banks to update their systems incrementally, avoiding the high risks associated with total software overhauls. Strategic partnerships, such as the one with Axway, are presented as essential tools for combining API management with agentic AI to automate complex tasks. Ultimately, the source emphasizes that success in the digital era depends on having a unified data foundation that supports secure, scalable, and intelligent ecosystem connectivity.

This interview explores the current state of artificial intelligence within the banking sector, highlighting the growing gap between high corporate expectations and practical technological limitations. The source emphasizes that financial institutions must prioritize robust data foundations and "context engineering" over simply adopting popular language models. A strategic framework is proposed for identifying viable use cases, focusing on areas with high repetition and manageable error tolerances. While AI offers significant potential for operational efficiency and employee fatigue reduction, the text warns of critical risks regarding algorithmic bias, a lack of explainability, and high operational costs. Ultimately, the expert advises bank leadership to move beyond superficial hype by focusing on disciplined deployment and long-term skill development for their workforce.

This interview features Karthik Sethuraman of audax Financial Technology discussing the urgent necessity for digital transformation within the global banking industry. He argues that traditional financial institutions must modernize to remain competitive, yet warns against the historical failure of massive, high-cost overhaul projects. Instead, he advocates for an incremental approach that allows banks to launch new digital products quickly without immediately dismantling their existing core infrastructure. The text highlights a strategic partnership with 10x Banking, which combines modern cloud-native systems with modular digital layers to streamline this evolution. By adopting these adaptable platforms, banks can effectively manage technical debt while staying responsive to shifting market demands and regulatory requirements. This shift represents a move toward agile business models like Banking-as-a-Service and super apps.

This interview features nCino CEO Sean Desmond discussing the company's strategic focus on integrating agentic AI into the global banking sector. Desmond introduces the concept of a "dual workforce," where specialized digital agents handle repetitive, data-heavy tasks to allow human bankers to prioritize client relationships and complex decision-making. The text highlights nCino's expansion into ambitious markets like the Middle East and Japan, while emphasizing that their technology is built on a decade of industry-specific data. By embedding AI directly into existing workflows rather than offering it as a separate tool, the company aims to significantly speed up commercial onboarding and enhance operational efficiency. Ultimately, the source illustrates how intelligent automation and unified data platforms can help financial institutions outperform modern customer expectations.

This interview with Aditya Tulsian explores a paradigm shift in how Indian MSMEs access the project economy by moving from collateral-based credit to digital trust infrastructure. The source argues that traditional bank guarantees stifle growth by freezing vital working capital, whereas surety bonds offer a way to verify performance credibility without immobilising cash. By implementing a digital layer for monitoring and enforcement, the ecosystem can transition to a de-collateralised model that rewards execution capability over balance-sheet depth. These reforms aim to unlock significant liquidity, allowing smaller enterprises to compete more effectively and accelerating national economic growth. Ultimately, the text positions AxiTrust as a critical orchestrator that connects insurers and businesses to make contractual trust a scalable and efficient resource.

This interview features Balaji Vasudevan of SysArc Infomatix, discussing the evolution of India’s digital lending through regulatory innovation and API-driven ecosystems. He emphasizes the RBI’s Regulatory Sandbox as essential for testing products like LENDperfect Shishu Mudra, which reduces compliance risks. SysArc’s API BUS streamlines bank-FinTech collaboration, while proactive tools like Early Warning Systems shift risk management from reactive to preventive. Vasudevan highlights how zero-touch mobility solutions drive rural financial inclusion and how FUNDperfect supports MSMEs with revenue-linked credit. While competitors focus on cloud-native models, SysArc differentiates itself through nearly thirty years of domain expertise and deep alignment with India-specific regulatory nuances. Ultimately, technology is transforming traditional services like locker management now into fully integrated and technology-driven digital banking ecosystems today.

DN Prahlad, Founder and Chairman, Surya FinTechAs banks move beyond AI experimentation to enterprise-wide deployment, Puja Sharma speaks with DN Prahlad, Founder and Chairman, Surya FinTech, on why the industry must shift its focus from AI hype to measurable business outcomes, how agentic AI is reshaping financial services, the critical role of data readiness, and the strategic priorities bank boards should embrace to unlock AI's long-term value.

Booshan Rengachari, founder and CEO of FinzlyAs banks look beyond traditional core modernisation, the industry is increasingly focused on building a modern bank operating system that combines real-time payments, AI-driven intelligence, and connected financial ecosystems. Puja Sharma speaks with Booshan Rengachari, Founder and CEO of Finzly, about overcoming legacy constraints, enabling low-risk transformation, and preparing banks for a future shaped by agentic AI, tokenised assets, and next-generation payment infrastructure. 

In this interview, Mambu CEO Fernando Zandona discusses the critical importance of securing younger customers, specifically Gen Z and Alpha, because bank loyalty often lasts a lifetime. These demographics demand fast, digitally native experiences that traditional institutions struggle to provide using outdated legacy systems. To remain competitive against agile neobanks, Zandona suggests that established firms adopt cloud-based, composable banking platforms to launch modern services quickly without disrupting their main infrastructure. This strategy, exemplified by ABN Amro, allows banks to maintain compliance and trust while innovating through a "sidecar" core approach. Ultimately, the source highlights how technology partnerships enable financial institutions to meet the evolving expectations of a savvy new generation.

This interview highlights the significant transformation of transaction banking as it moves from a traditional product-based model to an intelligence-led service. By utilizing API-driven architectures and real-time data, banks are now embedding financial capabilities directly into their clients' daily business workflows and internal systems. The text emphasizes how artificial intelligence and advanced analytics are turning treasury operations into autonomous, value-generating functions that provide continuous visibility and predictive insights. This shift allows financial institutions to act as strategic partners rather than simple transaction processors, focusing on improving client outcomes and liquidity management. Ultimately, the future of the industry lies in "banking-as-a-capability," where automated decision-making and seamless ecosystem integration become the primary drivers of competitive differentiation.

This interview outlines Murex’s strategic expansion into India’s rapidly evolving capital markets through the year 2026. This growth plan centers on providing sophisticated trading and risk management infrastructure to help local banks handle rising derivatives volumes and complex regulatory standards. By establishing a dedicated Mumbai office, Murex aims to leverage local technical talent and offer closer support for its cloud-native platforms, such as MX.3 and MXGO. These solutions facilitate a seamless transition from fragmented legacy systems to integrated, front-to-back workflows that prioritize real-time analytics and capital efficiency. Ultimately, the company is positioning itself as a key partner for Indian financial institutions by combining global expertise with flexible deployment models like SaaS and managed services.

This interview features Jean-Charles Duyck from SBS discussing a successful core banking modernization project for Fransabank France. Rather than a risky total system replacement, the approach utilized modular, cloud-native components to update digital services and instant payment capabilities. This incremental strategy allowed the bank to maintain operational stability and regulatory compliance while integrating modern API-driven architectures. By decoupling new features from the existing core, the bank achieved greater agility and resilience against technical disruptions. Looking forward, the source emphasizes that data analytics and artificial intelligence will drive future innovation within these scalable frameworks. Overall, the text highlights a low-risk transformation model tailored for the complex regulatory environment of the French banking sector.

This interview talks about the financial sector is undergoing a massive shift from physical trading floors to cloud-based ecosystems that prioritise speed and global accessibility. This evolution is democratising market infrastructure, allowing smaller banks to utilise the same high-powered tools as major global institutions. However, many firms struggle with costly system fragmentation and siloed data, which act as a hidden tax on their ability to scale and innovate. To overcome these hurdles, institutions are increasingly seeking regulated technology partners like Nasdaq to provide secure, managed services and reliable governance frameworks. The future of the industry lies in the integration of AI and real-time data, which will enable more intelligent risk management and automated decision-making. Ultimately, the most successful organisations will be those that simplify their digital architecture through proactive collaboration and transparent regulatory engagement.

This interview explores the global shift toward unified real-time payment ecosystems, highlighting how interoperability and 24/7 settlement are becoming the new international standards. It details how traditional banks are adopting cloud-native stacks and API-driven architectures to modernise legacy systems and remain competitive against agile FinTech rivals. Key innovations such as ISO 20022 data standards and Credit on UPI are identified as essential tools for improving fraud detection and expanding financial inclusion. Furthermore, the source outlines how corporate treasuries are transitioning toward instant liquidity management and automated reconciliation. Finally, it showcases Mindgate’s strategic role in exporting India's digital payment expertise to global markets through resilient, scalable infrastructure.

Pat Bermingham, CEO, AdflexWe review the top trends that will transform how businesses make and take payments in the modern world. Robin Amlôt of IBS Intelligence speaks to Pat Bermingham, CEO of UK-based B2B digital payment processor Adflex. The company is Europe’s leading processor of commercial card payments, processing over 7 million transactions a year for more than 4,000 businesses. Among the topics discussed: the consumerisation of B2B payments, digital identity, ISO 20022, straight-through processing and the role of agentic AI.

This interview explores the strategic development of the B2B Buy Now, Pay Later industry through insights from the co-founder of PastPay, a major financial provider in Eastern Europe. The discussion highlights how deferred payment solutions help businesses optimize cash flow management during periods of economic uncertainty and inflation. The source emphasizes that the sector must adopt proactive self-regulation to avoid the reputational challenges and stricter regulations faced by the consumer BNPL market. A key theme is the importance of prioritizing sustainable long-term value instead of focusing solely on transaction volume, ensuring stability for both providers and clients. Additionally, the interview explains that business-to-business transactions are generally more reliable because of clearer financial data and stronger credit evaluation processes. Overall, the article promotes a responsible growth strategy that builds trust between financial innovators and the businesses they support.

This interview features Krishna Subramanyan discussing the major FinTech trends expected to shape the financial industry in 2025. The conversation highlights the growing importance of embedded compliance, where regulatory processes are integrated directly into digital workflows to improve efficiency and reduce operational costs. Subramanyan also explains that digital assets and central bank digital currencies are likely to gain wider mainstream acceptance due to more supportive political and regulatory environments. The interview identifies artificial intelligence as a key driver for improving operational decision-making, strengthening security systems, and enhancing risk management. Additionally, these technological developments are expected to make cross-border payments faster, more accessible, and more efficient for businesses, especially SMEs. Overall, the discussion demonstrates how innovation is helping financial institutions manage an increasingly complex global regulatory landscape while improving customer experiences and operational agility.

This interview features an interview with Lina Mestari from Skaleet, a technology provider that recently won an award for its cloud-native core banking platform. The text highlights a successful partnership with FDJ Services, illustrating how the Nirio payment solution achieved significant growth in transactions and customer retention within months of launching. Beyond this specific case study, the source examines broader European banking trends, such as the transition from legacy systems to modular architectures that allow for incremental modernisation. It further explores the transformative roles of artificial intelligence and instant payments, which are pushing financial institutions toward more agile, real-time operations. Ultimately, the document advocates for a hybrid SaaS model, allowing banks to maintain reliable infrastructure while focusing their internal innovation on unique customer experiences.

This interview features Raji Challita discussing the changing financial technology landscape across the Middle East and North Africa. The conversation highlights how traditional banks and agile BML Istisharat are increasingly working alongside FinTech firms to combine financial stability with rapid innovation. Challita explains that major regional trends include the adoption of cloud-based technologies, open banking frameworks, and the growing use of artificial intelligence to improve credit scoring, customer experiences, and fraud prevention. The interview also explores the rise of digital lending and the need to maintain ethical and regulatory standards within Islamic banking systems. Overall, the discussion shows how digitization is helping financial institutions streamline operations, improve accessibility, and expand financial inclusion for underserved communities in the region and globally.

This interview features Myles Bertrand discussing how Tuum is helping modernize core banking systems through flexible and cloud-based solutions. The discussion highlights Tuum’s successful collaboration with LHV, which shifted the bank’s IT focus from costly maintenance toward innovation-driven growth. Bertrand explains the importance of the company’s cloud-agnostic strategy and its partnership with Google Cloud in supporting scalable and future-ready banking operations. The interview also explores Tuum’s expansion into Islamic banking and SME financial services, emphasizing the need for adaptable digital infrastructure. Additionally, Bertrand advocates for progressive modernization, where banks upgrade systems gradually instead of replacing them entirely. Overall, the interview shows how API-first architectures and AI-ready platforms help banks remain competitive in an evolving financial landscape.

This interview highlights a successful partnership between Bluering and Housing Bank in Jordan, which resulted in a prestigious award for the rapid deployment of a corporate lending platform. CEO Fares Kobeissi explains that modern financial institutions require comprehensive digital solutions that automate the entire credit lifecycle while remaining flexible enough to integrate with existing systems. A key focus of the discussion is the importance of no-code technology, which allows banks to customize workflows and adapt to market changes without extensive technical overhead. The source also emphasizes the role of artificial intelligence and high-quality data in improving credit decisioning, reducing risks, and enhancing the user experience. Looking ahead, the company aims to innovate through open banking and specialized software designed for the microfinance sector. Ultimately, the text argues that banks must replace outdated legacy systems with agile, automated platforms to stay competitive in an evolving financial landscape.

This interview features Ben Goldin discussing how Plumery aims to democratize financial technology for smaller and mid-sized banks. Goldin explains that the company’s composable banking platform enables institutions to rapidly launch advanced mobile and web banking services without the extensive resources of major global banks. The discussion highlights Plumery’s move beyond traditional banking functions toward creating lifestyle-focused digital experiences that improve customer engagement. The interview also introduces the company’s digital lending solution, which uses advanced data scoring to expand financial inclusion while reducing operational risk. Looking ahead, Goldin emphasizes the growing role of artificial intelligence and hyper-personalization in seamlessly integrating banking into consumers’ everyday lives. Overall, the source demonstrates how modular technology and strategic partnerships help smaller banks stay innovative, competitive, and customer-focused in a rapidly evolving financial industry.

Deepak Dastrala, CEO, Purple Fabric, Intellect Design arenaAs the Middle East prepares for a massive intergenerational wealth transfer and rising demand for personalised financial advice, wealth management firms are rethinking how they engage clients, empower relationship managers, and scale operations. Puja Sharma speaks with Deepak Dastrala, CEO, Purple Fabric, IDA, about the growing role of AI-driven intelligence in wealth management, the shift from technology-led to insight-led advisory models, and how firms can balance growth, productivity, trust, and compliance in an increasingly competitive landscape.

This interview explores how Visa’s acquisition of Pismo is shaping the future of digital banking. CEO Vishal Dalai explains that the partnership strengthens innovation, improves global resource access, and helps financial institutions modernize faster through cloud-native core banking solutions. The discussion highlights the shift from outdated legacy systems to flexible API-first architectures, which allow banks to scale operations more efficiently and deliver better customer experiences. The interview also emphasizes that artificial intelligence should be viewed as a tool for optimization and data-driven insights rather than a replacement for banking infrastructure. Additionally, the use of microservices and cloud scalability is presented as essential for building resilient, future-ready financial systems that can adapt quickly to changing market demands and digital transformation trends.

This interview explores how Skaleet is helping modernize the banking industry through modular, cloud-native technology and flexible digital infrastructure. The company’s Chief Product Officer explains that Skaleet’s API-first architecture and SaaS-based solutions enable financial institutions to move beyond the limitations of outdated legacy systems and traditional banking models. The discussion highlights successful collaborations with partners such as NiuPay and Helios, demonstrating how operational agility and scalable technology can improve efficiency while reducing costs. The interview also examines the growing influence of artificial intelligence in enhancing data accessibility, improving customer experiences, and strengthening fraud prevention across European banking. Overall, the source presents Skaleet as a key innovator delivering customizable and compliant financial infrastructure that supports rapid digital transformation and long-term growth.

This podcast revisits an interview with Herve Carrere discussing how financial institutions must modernize outdated legacy systems to manage economic uncertainty and increasingly strict regulations. Teciem executive Herve Carrere, formerly of Finastra, explains that cloud-native platforms and modular architectures help banks improve flexibility, reduce operational risks, and respond faster to market changes. The interview also highlights the growing impact of Generative and Agentic AI, which can automate complex financial processes, deliver real-time insights, and improve decision-making in treasury and capital markets. Carrere emphasizes the importance of continuous software “evergreening” through automated testing and strategic partnerships to keep systems updated without interrupting operations. Additionally, the discussion points to increasing demand for Islamic finance solutions that combine innovation with cultural and regulatory requirements. Overall, the interview presents a future where customer-focused technology and autonomous systems drive efficiency, adaptability, and long-term competitiveness in banking.

This interview with IBSi FinTech Journal explores how artificial intelligence and cloud-native technologies are transforming the global banking industry. Oracle executive Venky Srinivasan explains that banks are evolving from traditional money custodians into data custodians, where embedded AI plays a major role in improving customer experiences, strengthening regulatory compliance, and detecting financial fraud more efficiently. The discussion highlights how many financial institutions are replacing large-scale transformation projects with progressive modernization, allowing faster and more flexible digital upgrades. Srinivasan also notes that both retail and corporate banking are prioritizing real-time and immersive banking experiences to meet growing customer expectations. Overall, the interview emphasizes that overcoming outdated legacy systems is critical for banks to remain competitive in the era of Open Banking, automation, and intelligent financial services.

This interview discusses how organizations can manage the rapid adoption of artificial intelligence by focusing on ethical governance and trust. The discussion explains that while AI can improve efficiency and customer experience, businesses must also address challenges such as data privacy, algorithmic bias, and integration with legacy systems. The interview proposes a three-pronged framework based on strong ethics, high-quality data, and robust cybersecurity to support responsible AI adoption. It also highlights the importance of upskilling employees and using modular architectures to ensure long-term adaptability and innovation. Overall, the interview presents responsible AI implementation as an essential strategy for maintaining competitiveness and sustainable growth in the financial and technology sectors.

Ross Sinclair, Founder & CEO, EIPGlobal InsurTech funding remained strong in 2025, but what will it take to make sure the hype does not outpace deliverables? Ross Sinclair, Founder and CEO of EIP believes the pressure is now on for many firms to deliver on their ‘pitch deck’ promises, including AI use cases, and justify them to investors with strong revenue streams.

Nick Fernando, Co-founder & Director, Aqua Global SolutionsThe Swift ISO 20022 deadline of 22 November 2025 is now past history. Isn’t it? Well, it appears not, with many banks continuing to rely on translation tools to bridge legacy systems. Yet stopgap measures come at a cost. Nick Fernando, Co-founder and Director at Aqua Global Solutions, warns that translation tools won’t cut it in the long run. Banks that are ISO 20022 native stand to gain far more than compliance – from faster straight-through processing to fewer manual errors and richer data insights.

Chris Newman, Head of Corporates, Clear.BankUK businesses across a variety of sectors are increasingly looking to offer financial services to their customers, including payments, lending, and savings accounts. Embedded finance is widely perceived as a growth driver and a new opportunity for revenue growth. Chris Newman, Head of Corporates at ClearBank, which offers embedded banking solutions to corporate clients, speaks to Robin Amlôt of IBS Intelligence about the prospects for explosive growth over the coming years in ‘white label’ banking.

Dan Scholey, Chief Product Officer, MoneyhubFinancial services platforms have been guilty of differentiating more on technical specifications, or look and feel, than their ability to impact the real lives of consumers. Dan Scholey, Chief Product Officer at UK FinTech Moneyhub believes many consumers suffer with high levels of financial anxiety, low confidence in managing money, and a lack of basic financial literacy. As Open Banking evolves into Open Finance, real-time client data is becoming readily accessible, and it is incumbent on banks and advisers to take advantage of these developments to help customers make more from their money and bring greater long-term value for the customers they serve.

Carrie Osman, Founder & CEO, CruxyLondon-based Cruxy has delivered growth strategy to 40+ capital markets FinTechs and advised 20+ private equity firms (ranging from $1bn up to $100 billion AUM) on value creation through product, packaging and pricing. More than 80% of Cruxy's clients are based in the USA. The firm’s Founder and CEO, Carrie Osman talks FinTech value creation with Robin Amlôt of IBS Intelligence. 

Ben Turner, Founder & CEO, VerituityInstant settlement has a downside – the potential for fraud and compliance exposure. Continuous verification is likely essential for stablecoin-based disbursements to function safely. Banks must look to design stablecoin systems that combine speed with enterprise grade integrity. Robin Amlôt of IBS Intelligence speaks to Ben Turner, Founder and CEO of Verituity. 

Alfred Quertier, Field chief technology officer, Azentio As banks and insurers accelerate their AI ambitions, the challenge has shifted from experimentation to enterprise-wide adoption. Puja Sharma speaks with Alfred Quertier, Field Chief Technology Officer at Azentio, on the barriers to scaling AI, emerging production-grade use cases across banking operations and insurance claims processing, and how financial institutions can balance innovation, governance, resilience, and explainability as they prepare for a more autonomous future. 

This interview with Ritesh Pai discusses the rapidly changing world of global digital payments. He explains how technologies such as artificial intelligence, biometric security, and blockchain are improving the personalization and security of financial services. The interview places strong emphasis on financial inclusion, highlighting the importance of mobile-first infrastructure and simplified identity verification to help unbanked populations access digital finance. PhonePe also sees major potential in expanding India’s Unified Payments Interface (UPI) globally to improve international remittances and cross-border transactions. Additionally, Pai explains how companies can manage complex regulations by using flexible compliance systems and working closely with local regulators.

This interview highlights how Perfios operates as a “TechFin” leader by providing AI-driven digital infrastructure for the banking and insurance sectors. The company offers tools that automate the customer lifecycle, including onboarding, identity verification, credit underwriting, and fraud detection. By using alternative data and machine learning, Perfios helps financial institutions improve financial inclusion while maintaining strong risk management and regulatory compliance. The interview also explains how the acquisition of Clari5 strengthened the company’s ability to detect financial crimes such as money laundering and deepfake fraud in real time. Overall, it presents Perfios’ strategy of global expansion and continuous innovation to build a secure and future-ready financial ecosystem.

This interview with leaders from X-Biz Techventures discusses the growing role of artificial intelligence in modern cybersecurity. The interview explains how AI is helping organizations move from reactive to proactive security by continuously monitoring attack surfaces and detecting hidden risks such as shadow IT and undocumented APIs. The leaders emphasize that traditional security audits are no longer enough to handle advanced AI-driven cyber threats, making automated risk assessments and behavioural analytics increasingly important. The discussion also highlights the challenges of supply chain security and the need for machine learning to manage third-party vendor risks. Overall, the interview presents SecureNexus as a solution that combines human expertise with advanced technology to strengthen long-term digital resilience.

This interview with Ashish Rai discusses Aurionpro Solutions Ltd and its strategy to become a global leader in transaction banking and enterprise AI. Rai explains that the company stands out through AI-native applications and its explainability lab, which provides advanced, domain-specific intelligence for financial institutions. The interview also highlights Aurionpro’s international expansion, especially in the Middle East, through major partnerships and contract wins. In addition, the company is pursuing an aggressive acquisition strategy, including the integration of Arya.AI, to strengthen its technological capabilities. Overall, the source emphasizes Aurionpro’s strong focus on research and development to replace outdated legacy systems with modern banking solutions.

This interview explains how artificial intelligence and digital infrastructure are transforming India’s MSME lending sector. Financial institutions are moving away from traditional collateral-based lending and using alternative data, such as UPI transactions and digital activity, to assess creditworthiness more efficiently. PSL Association of India is helping drive this change by promoting ethical AI practices and supporting the adoption of the Open Credit Enablement Network (OCEN). The interview also highlights challenges like data fragmentation and limited digital literacy among small businesses. However, initiatives such as the India Stack are improving financial visibility and access to credit. Overall, it emphasizes collaboration between fintech companies, policymakers, and financial institutions to create a more inclusive and transparent lending ecosystem.

This interview with Sreepriya N.S. discusses the changing landscape of wealth management in India. She explains that Entrust Family Office focuses on balancing capital preservation with long-term wealth creation through India-centric investments, including unlisted opportunities and debt alternatives. The interview highlights the importance of tax efficiency, liquidity management, and disciplined investment strategies. It also explores how artificial intelligence is being used to improve data analysis, while emphasizing that human judgment remains essential in decision-making. Additionally, Sreepriya stresses the growing importance of governance and sustainability to meet the expectations of younger, globally-minded investors and ensure long-term financial stewardship and stability.