Ep116: The importance of retaining the human element in the move to a cashless society

Matthew Williamson, Global VP of Financial Services, MobiquityCovid-19 has accelerated the creation of a cashless society. Matthew Williamson, now with digital consultancy Mobiquity, was previously Global Head of Payments and Cash at Finastra and EMEA Head of Commercial Prepaid Card Technology at Citibank. Here he discusses the need to retain the ‘human factor’ in digital banking with Robin Amlot of IBS Intelligence.