Ep157: How can ISO20022 help banks to develop additional services?

 Ed Adshead-Grant, General Manager, Payments, Bottomline TechnologiesNew competitors such as FinTechs and challenger banks are leveraging customer data to provide value-added services. The pressure on banks to shift their focus to such services in transaction banking will only multiply. Robin Amlot of IBS Intelligence discussed how the integration of ISO 20022 in payment systems can help with Ed Adshead-Grant of Bottomline Technologies.