EP231 Dani Black: Redefining Multifamily Maintenance Management with AppWork
from THE DIGIBLE DUDE Hosted by Digible
Digible is giving away a fully managed 12-month digital marketing package for one multifamily property. Apply now: https://content.digible.com/100k-lease-stakes In this episode, we sit down with Dani Black, Chief Revenue Officer at AppWork, to uncover how their platform is transforming the world of multifamily maintenance—one work order at a time. AppWork is more than just maintenance software. It’s a purpose-built, tech-first platform that overlays your existing property management system to digitize everything from make-ready boards and inspections to work orders and technician performance. This episode will reshape how you view maintenance. Not as a backend function, but as a reputation engine and a scalable ops advantage. Digible: https://digible.com/ Fiona: https://www.myfiona.com/ Leave a Spotify Review: https://spoti.fi/3LfoEdU Leave an Apple Review: https://apple.co/3AA2zRj (00:00) Preview + Recap (01:47) Introducing AppWork: A Tech-First Maintenance Platform (05:30) AppWork’s Integrations (07:29) The Benefits of Maintenance Reviews (10:20) Building Trust Through Transparency in Work Orders (14:27) Common Mistakes That Damage Resident Experience (16:50) The Role of Soft Skills in Modern Maintenance Teams (18:23) Gamifying Maintenance (22:53) The Impact of AppWork on Efficiency and Team Performance (23:28) Visualizing Maintenance Issues (28:02) Overcoming Adoption Challenges and Scaling Across Portfolios (31:15) AI, Automation, and Micro-Training with Maintenance Academy
Embed this episode
No transcript yet.