Ep239 : How consumers want their banks to engage with them

Mary Connor, Director, Retail Banking Strategic Engagements & Global Sales, FinastraNew research by Finastra saw people across 5 continents (Africa, the Middle East, Europe, Asia Pacific and the Americas) talking about their banking situation and whether they felt empowered by their financial institutions. The Journey to Financial Empowerment asked participants about their aspirations and to share a photo containing 7 objects representing their financial goals. Robin Amlôt of IBS Intelligence speaks to Mary Connor, Director, Retail Banking Strategic Engagements & Global Sales, Finastra, about the report’s findings.