EP244｜【領袖論壇】廚房裡的"一把蔥"可不只是料理？膳馨餐飲的細節與管理！ft.膳馨餐飲集團營運副總 - 張宸瑋

from 塑塑聽普拉 · host 普拉瑞斯

品牌的服務感，從來不是只靠一句口號撐起來的。從一把蔥不能浪費的廚房細節，到顧客評論怎麼回到團隊內部，客訴發生後，親自登門道歉、把危機變成再次被信任的機會。在每一次面對問題時，團隊願不願意好好溝通、正視問題，並且真的把顧客的感受放在心上！ 🍽️ 台菜不只是料理，也是文化傳承 🤝 好的服務，來自細節與同理心 📝 事件經過單，不是檢討人，而是釐清事 🌱 客訴處理得好，也能成為品牌信任的轉機－ LINE@：https://polaris.pse.is/92ncyb 留言告訴我你對這一集的想法：https://polaris.pse.is/927kf6 Powered by Firstory Hosting

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EP244｜【領袖論壇】廚房裡的"一把蔥"可不只是料理？膳馨餐飲的細節與管理！ft.膳馨餐飲集團營運副總 - 張宸瑋

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