EP296: Inside player disputes and fraud risks

from iGaming World: Day to Day · host SiGMA Group

In this Media Lounge interview, Ansh Pandey speaks with Matej Novota of Casino Guru to unpack the most common operational weaknesses driving player disputes across online gaming platforms. From delayed payments and verification bottlenecks to unclear terms and poor user experience, the discussion highlights what separates well-structured operators from unregulated entrants. The conversation also explores emerging regulation in Sri Lanka and the growing role of AI in fraud detection, outlining how adaptive systems can help operators mitigate risk, protect players, and strengthen long-term trust in evolving markets.Host: Ansh Pandey – Media Lounge Host, SiGMAGuest: Matej Novota – Head of Casino Research, Casino GuruConnect with the iGaming community: https://linktr.ee/sigmaworld

Episode metadata supplied by the publisher feed · Published Jan 19, 2026

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