EP32: Dr. Susan Ko on emotional intelligence and the growth mindset

I love the Alexander Hamilton song, Satisfied, particularly because of the phrase, "From your sister, who is always by your side...". Here is a conversation with my sister on two concepts in psychology, emotional intelligence and the growth mindset, that have really changed the way that I see the world. Dr. Susan J. Ko, PhD earned her Doctor of Philosophy and Master of Arts degrees in Clinical Psychology from the University of Massachusetts at Boston, and a Bachelor of Science degree in Psychology from Brown University. Over the past 20 years, a constant has been her direct work with patients, including couples, in her role as a clinical psychologist. While that was always ongoing, she has worn many hats: VP of People, executive coach, managing director; subject matter expert in areas including organizational development and culture, leadership development, performance management, training and education, recruitment and onboarding, assessment, product development, marketing, implementation, and dissemination. The consistent thread that ties all this together is her desire to hear peoples’ stories and find a way to help them address their questions, challenges, and pain by listening, hearing, and identifying tools and resources.