Ep353: The technology challenges facing banks on their digital transformation journeys

Jouk Pleiter, CEO, BackbaseBackbase’s Engagement Platform will serve as the engagement layer of Microsoft Cloud for Financial Services for banks which adopt Microsoft’s industry cloud solution. What’s the significance of this collaboration and, more broadly, what are the current trends in banking technology? Robin Amlôt of IBS Intelligence discusses the issues and how customer requirements are forcing banks to re-think historically product-centric ways of doing business with Jouk Pleiter, CEO of Backbase