EP48: AI in Your Fleet: Real-World Strategies for Smarter Transportation Management

In this episode of The Future of Ground Transportation, host Daniel Perez speaks with Dhruvil Sanghvi, CEO of LogiNext, to explore how AI, automation, and data visibility are changing the way logistics works at every level.Dhruvil shares insights from building one of the most advanced logistics operating systems on the market, now powering delivery operations for over 200 enterprise clients globally. They discuss the real-world benefits of automating dispatch, how “AI agents” are transforming service ops, and why fully autonomous vehicles may still be decades away.This episode is essential listening for operations leaders, fleet tech innovators, and anyone rethinking logistics infrastructure in a post-manual world.👉 Here are some power takeaways from today’s conversation:* AI is already changing logistics* Automation saves cost and reduces error* Dispatch is the most valuable use case* Super-agents are the next UI layer* Driverless tech needs realistic timelines💫 Episode Highlights:Rewriting the Logistics StackDhruvil explains how LogiNext evolved from a visibility tool to a full-fledged logistics OS, helping businesses optimize routing, delivery, and operations end-to-end.AI That Thinks Like a Human (but Scales Like a Machine)From scheduling to exception handling, Dhruvil outlines how AI agents can now operate across apps and systems—no APIs required.Why Dispatch Is Ground Zero for AutomationForget robots—automation in dispatch and customer service is where the real ROI is today.Driverless Vehicles: Yes, But Not YetDhruvil takes a pragmatic stance on autonomy: full EV logistics fleets are coming, but only after decades of testing and infrastructure upgrades.Entrepreneurship, Customer Obsession, and TimingHe also shares how starting early and staying obsessed with solving user pain points gave LogiNext a competitive edge in a complex industry.📚 Resources Mentioned:“The Hard Thing About Hard Things” by Ben Horowitz🗣️ About the GuestDhruvil Sanghvi is the CEO and founder of LogiNext, a logistics automation company using AI and data to optimize delivery operations for some of the world’s largest enterprises. He holds a degree in machine learning from Carnegie Mellon and previously worked at Deloitte. LogiNext currently powers logistics infrastructure in 20+ countries across North America, EMEA, and Asia.