EP481【職場來一課】顧客留不住、員工帶不動？專訪果果管理顧問公司執行長陳慧如：用 EPS 架構一次解決

from 經理人Podcast · host 經理人Podcast

人員流動率高、顧客回流率低、前線服務人員執行不到位？超過 7,000 位品牌主、老闆店長一致好評陳慧如 Mandy 拆解海底撈、雲品飯店、吐司利亞等超過 20 個人氣品牌案例用 EPS 創架系統幫品牌「打造顧客高回流率的服務體驗」穩定服務品質，自然創造翻倍營收！現在購課享低於55折限時優惠>>https://pse.is/7mx6ad 本集由《經理人月刊》資深主編邵蓓宣，專訪果果管理顧問公司執行長陳慧如。 🎧重點搶先聽： 1. 顧客不回來是因為價格？其實是流程太煩，體驗沒記憶點！ 2. 4R 經營法：Relationship（關係）→ Retention（穩定性）→ Referral（推薦）→ Recovery（修復）。 3. 笑容、效率、話術都訓練過了，為什麼顧客還是沒感覺？你忽略了哪個「S」？ Powered by Firstory Hosting

Episode metadata supplied by the publisher feed · Published Jun 1, 2025

Embed this episode

Attribution link and audio player

Ready to play

EP481【職場來一課】顧客留不住、員工帶不動？專訪果果管理顧問公司執行長陳慧如：用 EPS 架構一次解決

0:00 1:00:43

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

The Course Mentors Podcast The Course Mentors Hey there, future course creator! Ever feel like turning your know-how into an online course is like trying to solve a Rubik's cube blindfolded? Well, grab your headphones because "The Course Mentors Podcast" is here to be your secret weapon! Meet Aimee and Odette (that's us!), your new best friends in the course creation world. We've been in the trenches for over a decade, and for the last five years, we've been rocking the online course space. Now we're here to spill all our secrets in bite-sized, 15-20 minute episodes that'll fit perfectly in your coffee breaks. No fluff, no filler - just real, actionable advice that'll take you from "um, what's a landing page?" to "holy moly, I just hit six figures!". We're talking everything from crafting your course to marketing it like a pro and building a business that'll have you pinching yourself. Whether you're dreaming of ditching the 9-to-5 grind, adding a sweet extra income str

Frequently Asked Questions

How long is this episode of 經理人Podcast?

This episode is 1 hour and 0 minutes long.

When was this 經理人Podcast episode published?

This episode was published on June 1, 2025.

Can I download this 經理人Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!