Ep519: The consumerisation of commercial banking

Manish Maakan, Chief Executive Officer, iGTBCommercial Banking is on the cusp of fundamental shifts that will dramatically reorder the industry in the coming decade. As banks assess their future strategies, they need to define their purpose and set a course not just for modernisation, but for true transformation. Robin Amlôt of IBS Intelligence spoke with Manish Maakan, CEO of global transaction banking platform provider iGTB, about the ways in which commercial banking is changing and what that means for the banks and their customers; also, how iGTB itself provides a solution that leverages machine learning and predictive analytics, delivered through APIs and an omnichannel UX.