Ep530: How gamification is helping BBVA upskill its banking workforce

Alberto González, Learning Discipline Leader, BBVA; José Martinez, Talent Management Discipline Leader, BBVAGlobal banking group BBVA is leveraging tools developed by cloud-based people development software provider Cornerstone OnDemand to upskill employees. Initiatives being undertaken include gamification and tokenisation make the online learning platform more rewarding, interactive, and engaging, and a ‘Camp’ project which treats each training journey as an expedition. Robin Amlôt of IBS Intelligence speaks to Alberto González, Learning Discipline Leader at BBVA (pictured) and José Martinez, the bank’s Talent Management Discipline Leader.