EP548: How is crowdsourced testing reshaping quality assurance in iGaming?

At SiGMA Asia 2026, Jefferson O. Mendoza speaks with Kyle Wiltshire, CEO of TESTA, about the evolving role of crowdsourced testing in gaming quality assurance. In this Media Zone interview, Wiltshire explains how real-world testing provides operators with insights beyond traditional lab environments, particularly in payments, user experience, and market-specific performance. He also discusses the growing influence of AI and automation in QA processes, the challenges of testing payment and compliance systems using real transactions, and the importance of independent verification in building trust between operators, providers, and players. The conversation concludes with insights into leveraging real-user data to improve product quality and decision-making.Connect with the iGaming community: https://linktr.ee/sigmaworld