Ep557: Banks are modernising but are they still leaving gaps in digital services?

Rick Woodham, Head of Product Management & Business Solutions, TagitYet again it appears that banks are in danger of overlooking the opportunities presented in the SME segment. Attention is now focusing on the corporate banking sector after some years of digital development in retail banking, but are SMEs and even micro SMEs being served as they should be? Robin Amlôt of IBS Intelligence speaks to Rick Woodham, Head of Product Management & Business Solutions for digital banking solutions provider Tagit.