Ep63: K Nanda Kumar, Founder, President & CEO, SunTec

How do you turn a crisis into an opportunity? Suntec CEO Nanda Kumar offers his views on how banks can take the impact of the Coronavirus pandemic and turn it into an opportunity to reinforce customer trust and value, reducing the risks to their business. While taking a back-to-basics approach to customer-centricity, he also advocates a low-risk approach to digitisation without the need to replace functionally stable legacy core systems.