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EP630【接軌國際】你是快速回訊還是慢回訊息的人？時間差如何改變人的心理與決策？ episode artwork

EPISODE · May 20, 2026 · 23 MIN

EP630【接軌國際】你是快速回訊還是慢回訊息的人？時間差如何改變人的心理與決策？

from 經理人Podcast · host 經理人Podcast

本集由《經理人》副總編輯張玉琦、採訪編輯尤韻蓉統整《凱洛格商學院》精選文章，探討時間如何影響消費者的心理與企業的服務設計，以及在談判中，如何利用訊息回覆的「時間差」創造優勢。這集節目，我們討論：1. 簡單的機制就能停止排隊循環？2. 避免顧客感到等待的幾個方法？3. 如何利用時間差創造談判優勢？ Powered by Firstory Hosting

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EP630【接軌國際】你是快速回訊還是慢回訊息的人？時間差如何改變人的心理與決策？

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