EPISODE · Sep 10, 2024 · 11 MIN
EP755: Omnichannel banking – bridging the gap between digital and branch in the US
from IBS Intelligence Global FinTech Interviews · host IBS Intelligence Podcasts | A Cedar Consulting Unit
Emily Steele, President & COO, SavanaOmnichannel banking has yet to achieve its full potential due to financial institutions’ inability to effectively integrate disparate systems of record. This issue prevents customers from experiencing a seamless digital journey both online and in the bank branch. Robin Amlôt of IBS Intelligence speaks to Emily Steele, President and Chief Operating Officer of Savana, which aims to unlock next-generation, customer-centric banking operations through its digital delivery platform.
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EP755: Omnichannel banking – bridging the gap between digital and branch in the US
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