EP79: Effective Communication

As business owners, a skill we must develop and improve is our communication skills. Brad shares the top five qualities needed to get our messages across as well as the five core elements of effective communication.In this episode, Brad talks about:Making your message relatable by giving examples or telling storiesRepeating your message on a frequent basisShowing gratitude when communicating with customers and employeesRemoving roadblocks - Make the process easy for your customersWhy you need to stop making assumptionsHow questions are pure gold for your business dataProviding context to your team about why you do certain thingsMentioned:Hemingway EditorSimon Sinek Book: Start with WhyLinks to Resources:Make more money, Save more time, Create a winning business - Join the Profit ClubFREE Profit CalculatorOur WebsiteThe Discord ChannelJoin our Facebook groupFacebook PageInstagramHelp us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy for more information.