EP894: How to make payments pay in the 21st century

Mick Fennell, Business Line Director, Payments, Temenos Payments by volume have soared, both in domestic markets and cross-border markets but, at the same time, banks margins have come under increasing pressure. Banks simply aren’t making the money out of the payments business that they used to make out of it. How do we create a system of payments that is fair, equitable, secure, and that makes sense for banks as well as their customers? Robin Amlôt of IBS Intelligence caught up with Mick Fennell, Business Line Director, Payments at Temenos, at the company’s Temenos Community Forum in Madrid.