EP903: Modern records management in the age of AI and digital trust

Arpan Bansal, VP-Marketing (Government & GSI Initiatives) Newgen SoftwareAI and automation are transforming how records are classified and managed. With growing concerns around issues pertaining to trust and compliance, innovation needs to be balanced alongside accountability. Robin Amlôt of IBS Intelligence speaks to Arpan Bansal, VP-Marketing (Government & GSI Initiatives) for Newgen Software, getting his perspective on what a modern records management system should be and what information governance is required.