EP927: Accessible Credit Through Technology and Trust

Puja Singh, Chief Executive Officer, Manipal FintechIn this episode, Vriti Gothi sits down with Puja Abhishek Singh, CEO of Manipal Fintech, to discuss how the company is bridging India’s credit divide. They explore the role of gold loans in providing quick, reliable access to funds, how AI and technology are transforming onboarding, underwriting, and collections, and the importance of designing customer-centric solutions that reach rural and semi-urban populations. Puja also shares insights from her career across Paytm, Mastercard, SBI Cards, and GE, discussing inclusive leadership, fintech-bank partnerships, and the future of lending in India.