EP940: Securing Bharat’s Financial Future: Digital Inclusion in Life Insurance

Casparus Kromhout, Managing Director & CEO, Shriram Life InsuranceLife insurance in India is undergoing a pivotal shift from traditional, agent-driven models to digitally enabled, inclusion-led experiences. Rural and emerging India, once underserved, has now become the next frontier for financial protection and long-term security. In this episode, Vriti Gothi sits down with Casparus Kromhout, MD & CEO at Shriram Life Insurance, to explore how the industry is evolving with technology, simplified onboarding, and trust-driven distribution. They discuss the unique needs of rural India, the rise of digital channels, the role of AI in risk evaluation and customer engagement, and Shriram Life’s approach to building accessible financial protection for every Indian household.