Episode 027: Non-attendance And What To Do About It (Yes you can charge a fee)

In today's episode, David talks about a common challenge faced by massage therapists - non-attendance or no-shows and late appointment cancellations. It's a topic that affects us all at some point, and it can be frustrating, both in terms of lost income and disrupted schedules. But fear not, we've got you covered. Over the next 20 minutes, we'll explore the reasons behind non-attendance, the impact it has on your practice, and most importantly, effective strategies to reduce it. Whether you're a seasoned pro or just starting out, there's something here for everyone. We'll even tell you how to write a policy for yourself. So, let's get started on mastering the art of managing non-attendance in your massage therapy practice.