PODCAST · health
Folding Towels - A Podcast for Massage Therapists with Jackie and David
by Jackie Kerin and David Clayton
Jackie Kerin and David Clayton met over a massage table in Adelaide (Australia) back in 2015 - now they bring their quirks, and passion for the industry to this brand-new podcast. Discussing all the things they never told you about in massage school - complex cases, difficult customers, maintaining boundaries, administration, being in business and making decisions, and the never-ending pile of laundry. Most importantly, staying passionate to do what you actually trained to do and love. Folding towels is the massage class you wish you could take; with all the questions you wish you'd asked.
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Episode 133: Massage Is Part of the Team: Lessons from the 2026 National Conference.
Join us as Jackie and David reflect on the 2026 Massage & Myotherapy Australia National Conference in Geelong.This year's theme, Multidisciplinary Healthcare for Chronic Pain, brought together massage therapists, myotherapists, researchers, physiotherapists, and other allied health professionals to explore where soft tissue therapy fits within modern pain care.We share our highlights from the weekend, including presentations on osteoarthritis, chronic pain education, lived experience, and the evolving role of massage within healthcare teams. We also discuss key takeaways from workshops, the value of professional connection, and why no single practitioner can be all things to all people when working with chronic pain.Whether you joined us in Geelong or couldn't make it this year, this episode offers a fun look at the ideas, conversations, and lessons that stood out the most to us.In this episode:Chronic pain and multidisciplinary careOsteoarthritis myths and current researchWhere massage and myotherapy fit within the healthcare teamWorkshop highlights and clinical insightsNetworking, community, and professional growthReflections from the 2026 National ConferenceResources mentioned:Pain AustraliaPain RevolutionFlippin' Pain (UK)My KneeNoigroupknee-osteoarthritis-handbookSupport the PodcastIf you enjoyed this episode, follow the podcast and consider buying us a coffee via the link in the show notes.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 132: Paul Ingraham - Are We Overestimating What Massage Actually Does?
What if some of the stories we’ve been told about massage therapy are incomplete… outdated… or just plain wrong?In this thought-provoking episode, David sits down with Paul Ingraham, former Registered Massage Therapist and founder of PainScience.com, for a wide-ranging conversation about pain science, manual therapy myths, fascia, trigger points, nocebo effects, clinical humility, and the complexity of human healing.Paul shares his journey from massage therapist to science writer, why he became increasingly sceptical of overconfident explanations in physical medicine, and why he still deeply values massage therapy despite critiquing many of the stories surrounding it.Together, David and Paul explore questions such as:Are therapists overestimating what massage actually does?Do concepts like fascia release, adhesions, and postural correction hold up scientifically?Why do some clients experience profound change while others don’t?Can therapists unintentionally create fear and dependency through language?What role do touch, reassurance, context, and therapeutic alliance play in recovery?This is not an anti-massage episode. It’s a conversation about intellectual honesty, curiosity, and how therapists can evolve without losing the deeply human side of care.PainScience.comMassage Therapist Reassurance ArticlePaul’s Articles on FasciaTrigger Point Article IndexThe Trouble With VitalismPatellofemoral Pain GuideThe Obsession With BiomechanicsWhy Physical Medicine Is Surprisingly PrimitiveSupport the PodcastIf you enjoyed this episode, follow the podcast and consider buying us a coffee via the link in the show notes.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 131: Aubrey Gowing - What Exactly Is Chronic Pain and Where Does Manual Therapy Fit?
In this episode, we’re joined by Aubrey Gowing to unpack one of the most challenging areas in clinical practice: chronic pain.Aubrey brings over 40 years of experience in massage education and clinical work to the conversation, sharing a clear and practical framework for understanding why chronic pain develops and what therapists can actually do about it.We explore the difference between acute and chronic pain, why some conditions seem to come and go, and the common traps therapists fall into when treating persistent issues. Aubrey challenges the idea that pain is always located at the site of the problem, and outlines a more effective approach based on identifying patterns of dysfunction and treating the body as a system.The conversation moves from theory into application, including:Why treating the site of pain often leads to short-term results,The role of antagonistic muscles in chronic conditions,How tissue changes, nervous system sensitisation, and joint dysfunction interact,Practical principles to improve treatment outcomes immediately,How to balance intensity and effectiveness without causing pain,We also touch on communication, clinical reasoning, and the importance of building trust to improve outcomes.Aubrey references key resources during the episode, including:The Essential 8 Stretches → https://www.youtube.com/watch?v=Ub0IZeiRZyAStrolling Under the Skin (Dr Jean-Claude Guimberteau) → https://www.youtube.com/watch?v=eW0lvOVKDxE&t=592sIf you’re working with clients who have “tried everything” and still aren’t improving, this episode will give you a clearer way to think about chronic pain and a more structured approach to treating it.Upcoming TrainingAubrey will be presenting at the Massage & Myotherapy Australia 2026 National Conference in Geelong, as well as delivering a three-part masterclass series across Melbourne, Brisbane, and Hobart in June.https://www.massagemyotherapy.com.au/Professionalism-and-Excellence/2026-National-Conferencehttps://www.massagemyotherapy.com.au/Education/Find-CPE-EventsSupport the PodcastIf you enjoyed this episode, follow the podcast and consider buying us a coffee via the link in the show notes.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 130: How to Build a Practice Your Community Won’t Let Fail
Massage and Myotherapy Australia 2026 ConferenceWhen money gets tight, people don’t necessarily stop spending. They just become more thoughtful about where it goes.In this episode, Jackie and David chat about what it means to build a massage practice that people come back to, talk about, and choose to keep… even when things feel uncertain.We explore trust, consistency, being part of your local community, and the small things that help clients feel seen and valued over time.This is a conversation about playing the long game and building a practice with the foundations to handle change, not just good seasons.If you’ve noticed a shift in bookings, or you’re thinking about how to create something more steady and sustainable, this one’s for you.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 129: Stuart Hinds: Why Good Therapists Burn Out (And How to Stay in the Industry) [Revisited]
Massage and Myotherapy Australia 2026 ConferenceWe’re revisiting a conversation with Stuart Hinds, a soft tissue therapist with over 30 years’ clinical experience, including work across four Olympic Games and a Commonwealth Games.This is a practical conversation about staying in the profession.Stuart draws on his experience in clinic and education to unpack what wears therapists down over time. Physical load. Mental fatigue. And the tendency to keep pushing in order to look after clients, often at the expense of our own health often at the expense of our own health, without realising it.We challenge some of the common benchmarks in the industry. Being fully booked. Long days. High client numbers. These are often treated as markers of success, but they can quietly drive injury and burnout if they’re not managed well.There’s discussion around technique, workload, and how to structure your work so it remains sustainable over the long term.This episode is for you if you’re questioning how to build a steady, sustainable career over the long term.Stuart Hinds AcademyTalking Tissue Podcast with Stuart HindsTalking Tissue Episode – Interview with Jeff ShearerResearch by Karen Lucas on Muscle Activation Patterns👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 128: The Clients You Should Fire
Have you ever felt relieved when a client leaves?In this episode, David and Jackie tackle a topic many therapists avoid: when it’s time to let a client go. We unpack the behavioural red flags, the hidden cost of “just this once,” and how misaligned clients quietly drain your time, energy, and standards of care.This is a practical, honest conversation about boundaries, professionalism, and running a sustainable practice.You’ll learn how to recognise when a client is no longer a good fit, how to handle it with clarity and respect, and why decisive leadership matters more than people-pleasing.If you’ve ever questioned a client relationship, this episode will give you language and permission to act.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 127: Simple Systems for Sole Traders with Oliver Garside (Rounded)
Running a massage business isn’t just about what happens on the table. It’s everything behind the scenes that can trip you up.In this episode, we sit down with Oliver Garside, co-founder of Rounded, to talk about the real challenges sole traders face when it comes to finances, admin and tax. From messy spreadsheets and confusing software to cash flow surprises and BAS stress, Oliver shares practical ways to simplify your systems and stay in control.We cover common mistakes, simple habits that make a difference, and how the right tools can free up your time so you can focus on your clients, not your bookkeeping.Rounded is an Australian accounting and invoicing platform designed specifically for sole traders to manage income, expenses, and tax with simple, easy-to-use tools.Try Rounded for FREE for 30 days (Australian users only): https://app.rounded.com.au/partner_signup/aOYiEz New Australian users can access a free 30-day Rounded trial with no credit card required. After that, you can subscribe or delete your account and download your data at any time at no cost.Rounded on FacebookRounded on InstagramRounded on YouTube👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 126: Coby du Preez on Purpose, Practice and Professional Growth
In this episode, David and Jackie are joined by Coby du Preez, remedial massage therapist, clinic owner of Muscle Medicine Double Bay, and Independent Director on the board of the Australian Traditional Medicine Society.Coby shares his journey into massage therapy, beginning not in healthcare, but in the fast-paced world of professional kitchens. What followed was a shift toward work that felt more meaningful, grounded in human connection and the impact of touch.The conversation explores how his thinking has evolved over more than twenty years in practice. From early, technique-driven treatment focused on tight muscles and symptoms, to a broader understanding of fascia, breathing, load, and the nervous system.Coby shares of his transition from sole practitioner to clinic owner, the realities of leading and mentoring other therapists, and the importance of building confident, ethical professionals who can work collaboratively within the wider healthcare system.Coby is passionate about advocating for the industry through professional bodies like ATMS and the need to position massage and myotherapy as a respected and viable first career choice for school leavers.Connect with Coby: https://musclemedicine.com.au/👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 125: Touch Is Older Than Medicine: A Short History of Massage
Massage may feel like a modern wellness practice, but therapeutic touch has existed for thousands of years. In this episode, David and Jackie explore the history of bodywork across cultures - from ancient Egyptian carvings and Chinese medical texts to Ayurvedic oil massage, Roman bathhouses, and early European healing traditions.They discuss how massage became systemised through Swedish gymnastics, how it shaped rehabilitation during wartime and the polio era, and how pioneers like Janet Travell helped shift understanding of pain. Along the way, they reflect on why oils, salves, and hands-on care appear in nearly every healing tradition.From ancient rituals to modern hospitals, this episode explores how massage has persisted across time - and why healthcare is once again recognising the importance of human touch.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 124: (Revisiting) Non Attendance and What To DO About It (Yes You Can Charge a Fee)
No-shows still hurt.Late cancellations still cost you time, money, and energy.This week, David revisits one of the most practical episodes we’ve recorded – originally released in October 2023 – on non-attendance, cancellation policies, and charging fees.If you’re unsure whether you can enforce a fee… you can.If you’re worried what clients might think… clarity matters more than approval.If you don’t have a written policy yet… it’s time.In this episode we cover:Why a booking is a contractual commitmentWhat Australian Consumer Law says about “frustrated contracts”The difference between having a policy and having a procedurePrevention strategies that reduce no-shows before they happenHow to enforce fees consistently and professionallyWhen compassion is appropriate – and when to draw a lineProfessional boundaries are not harsh. They are clear.If your cancellation policy has drifted, softened, or never existed… this is your reset.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 123: Planning Like a Human: Building A Year You Will Be Proud Of
In this episode, David and Jackie walk through a simple, practical way to write your personal plan for the year ahead. This is not about five-year forecasts or complicated spreadsheets. It is about deciding who you want to be, where you are now, and what you are willing to resource with time, money, and energy.We cover:Choosing identity before outcomesBeing honest about your current realityMaking CPE intentional instead of reactiveSetting personal goals that actually matter to youPlanning rest and holidays properlyTurning vague intentions into concrete stepsWhether you are a clinic owner, subcontractor, employee, or still figuring things out, this episode will help you move from drifting to deliberate.One page. Clear thinking. A year you can be proud of.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 122: Setting the Tone for the Year Ahead: Learning, Planning, and Working Well
The start of a new year often comes with pressure to do more, grow faster, and fix everything at once. In this season opener of the Folding Towels Podcast, Jackie and David take a different approach.We talk about setting the tone for the year ahead, not through rigid goal setting, but through clarity, learning, and intentional decisions that support long-term practice sustainability.In this episode we cover:Why early-year planning should focus on direction rather than overload.Two standout professional development opportunities for therapists working with chronic and persistent pain:The Australian Traditional Medicine Society Integrative Pain Science Symposium (21 March, Sydney + livestream);The Massage & Myotherapy Australia Conference 2026, focused on multidisciplinary care for chronic pain.David’s current experiment using ChatGPT as a thinking and planning tool, particularly for building a targeted, sensible marketing plan without burnout.Jackie’s priorities for 2026, including sustainability, clinical depth, and energy management.David’s plans for a more focused, intentional year that balances business, learning, and life.This episode is for massage therapists who want to work well, think clearly, and build a year they can sustain.Links mentioned in the episodeATMS Integrative Pain Science Symposium (21 Feb, Sydney + Livestream)https://atms-integrative-pain-science-symposium-2026.eventsair.site/Massage & Myotherapy Australia Conference – May 2026 https://www.massagemyotherapy.com.au/Professionalism-and-Excellence/2026-National-ConferenceElevate with Gael – Mini Courses https://www.massageandspasuccess.com/store👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Folding Towels: Our 2025 Wrap-Up
We wrap up the year with a fast, fun look back at our favourite moments, big laughs, unexpected lessons, and the episodes that made 2025 unforgettable. Join Jackie and David for a light, joyful finale as we celebrate the wins, thank our listeners, and share what’s coming next year.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "The Twelve Days of Christmas Jazzy Version", Licensed use through Audio Hero Inc
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Episode 120: Slow Down, Switch Off: A Gentle Guide to Holiday Breaks for Therapists
December hits. Schedules implode. Clients shuffle like mad. And every therapist asks the same thing: should I just take a break? David and Jackie cut through the chaos with a fast, honest look at Tetris Month, why January goes flaky, and how to protect your sanity. Learn how to plan time off, set boundaries, manage client expectations, and actually return rested rather than wrecked. We chat about what it really means to pause, breathe, and take a holiday. the seasonal rhythms, the emotional load of December, and how to communicate time off with kindness and clarity.From creating space to rest to easing gently back into work, this episode offers a gentle reminder that breaks aren’t indulgent. They’re essential.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 119: Gifts at Christmas (and Why You Don’t Owe Anyone One)
It’s December, the Facebook groups are buzzing, and massage therapists everywhere are asking the same question: Do I have to give my clients gifts? In this episode, Jackie and David dive straight into the holiday chaos and cut through the pressure, guilt, and mixed messages that show up every year.They explore why you never owe anyone a present, how to express genuine gratitude without turning Christmas into extra labour, and what actually lands as a meaningful gesture. Expect stories from their clinics, clever low-cost gift ideas, a reminder that referrals are the ultimate compliment, and a few hilarious moments (including a client who 3D-prints surprises best kept off your desk).This is a lively, practical conversation that helps you finish the year with confidence, boundaries, humour, and a clear sense of what truly matters in your client relationships.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 118: Raising Your Prices Without Upsetting Your Clients (Revisited)
It’s that time of year: calendars are turning, and price changes are on the horizon. In this replay (Season 1, Episode 32) of one of our most practical episodes, David and Jackie break down exactly how to raise your massage prices - without guilt, anxiety, or losing clients.If you’ve ever typed out an apology post or stressed about charging your worth, this episode is for you. Your business needs to grow, and your prices should reflect your experience and value. And YOU probably deserve a pay rise too! So, if you’ve been waiting for permission, this is it. In this re-released episode, we cover exactly how to raise your prices without upsetting your regulars.This conversation will help you do it with confidence and grace.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 117: Staying in the Game: How to Thrive in Massage for the Long Haul
Most massage therapists don’t last long in the industry—five to seven years is common. But what if you want a career that spans decades? In this episode, David and Jackie unpack the secrets to a long and happy life in massage therapy. From avoiding burnout and injury to charging well, finding your niche, and holding boundaries, this is a must-listen for anyone who wants to keep loving the work for years to come.FREE DOWNLOAD: Strength and Conditioning Plan for Massage Therapists👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episoe 116: Will Massage and Myotherapy in Australia ever be recognised as allied health?
The question that keeps coming up in massage therapy circles: Will massage and myotherapy in Australia ever be recognised as allied health?David and Jackie unpack the context and complexities behind professional recognition. They explore what “allied health” really means, the function of AHPRA, and why massage therapists sit in a uniquely funny grey area.Here is that video of flaming massage: https://www.youtube.com/watch?v=k2_xsMReTGkFrom qualification inconsistencies and multiple associations to public misconceptions and rogue operators, take a look at the barriers that keep massage on the fringe. But it’s not all frustration — because advocacy is already underway. Collaboration across associations is gaining traction.And how therapists present themselves can raise standards and strengthen our profession.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 115: Live from the MIMT Soft Tissue Congress 2025
Recorded live at the Melbourne Institute of Massage and Myotherapy Soft Tissue Congress 2025.David and Jackie share their insights from a day surrounded by passionate therapists and educators. Sarah Nehme from BFT redefines how we use exercise prescription to approach pain and progression. Elicia Crook from Health Leader Co brought her energy to marketing and business strategy, showing how simple, consistent actions create sustainable growth. And Kylie Hicks shared stories of impact on trauma-informed practice, exploring how empathy, boundaries, and psychological safety can impact on transforming the lives of people living with chronic pain.Watching webinars on Zoom in comfort of your Jim Jams might be easy, but nothing beats the energy and community of face to face learning.To watch the presentations of the 2025 Soft Tissue Congress head to https://mimt.edu.au👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 114: When It Doesn’t Go to Plan: Handling Client Feedback Graciously
Not every session goes to plan. Sometimes, even when you think you’ve done everything right, a client walks away disappointed—and lets you know it. In this episode, Jackie shares a recent experience that rattled her confidence, and David opens up about moments he’s missed the mark too. Together, they unpack how client expectations get misaligned, why intake forms matter more than you think, and what to do when feedback lands in your inbox like a gut punch. It’s a conversation about humility, growth, and holding your nerve when things don’t go your way.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 113: Chantel Ryan - Getting Legally Healthy In Your Massage Practice
Policies and paperwork might not sound exciting, but they’re what keep your massage business safe, professional, and stress-free. In this episode, David and Jackie talk with Chantel Ryan, founder of Legally Healthy and former business lawyer turned naturopath, about the five essential policies every health practitioner needs, the legal blind spots therapists often miss, and why good documents protect both you and your clients.Listen to learn:How a lawyer became a naturopath and built Legally HealthyThe five must-have policies for massage and wellness practicesCommon legal traps in advertising and product salesHow clear policies strengthen client relationships👉 Find Chantel’s templates and resources at legallyhealthy.com.auFollow Chantel on Instagram: https://www.instagram.com/legallyhealthyau/FreebiesFor new businesses: Business Start Up ChecklistFor more established businesses: Legal Health Check for Health Practitioners Resources:Legally Healthy Knowledge Centre: Up to date guides andblogs for health practitioners: https://legallyhealthy.com.au/resources/ Newsletter sign up and 10% off: https://legallyhealthy.myflodesk.com/join-our-community👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 112: Jason Del Gandio - Vibes in Massage Therapy
What exactly is a vibe—and how do therapists use it every day? In this conversation, philosopher, author and teacher Jason Del Gandio explains his 30-year exploration of vibes, which he describes as “bodily emanation”—the energy we project and perceive. We dig into first impressions, setting therapeutic atmosphere, regulating your own state, shielding from “bad vibes,” and how to practise vibe awareness like a skill. You’ll leave with a clearer language for what you already do instinctively, plus simple exercises to try this week in the treatment room.Explore Jason’s work at 20MinuteVibe: Website: https://20minutevibe.com/Instagram: www.instagram.com/20minutevibeFacebook: www.facebook.com/20minutevibeYoutube: www.youtube.com/@20minutevibe👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 👉 Register for the Massage & Spa Success Summit - 22 - 24October 2025 https://www.massageandspasuccess.com/a/2148172586/FyEuBLBj👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 111: David Lobenstine - Falling in Love with Massage (Again and Again)
Massage therapist, teacher, writer and editor David Lobenstine shares how leaving New York—and choosing to commute back for three long clinic days every fortnight—reshaped his work and made sustainable technique non-negotiable.We dig into Tai Chi-inspired mechanics (“pour, don’t push”), why body–brain–breath is the antidote to fatigue, and how gentle detachment lets change emerge without forcing it. David explains how sustainable touch makes 10–12 hour days possible without self-sacrifice, and how he now helps therapists rediscover their joy for massage through practical teaching and presence. “Falling in love with massage” isn’t a one-off; it’s a practice. Explore David’s courses, including Give a Great Massage Again, at bodybrainbreath.com, and his clinical work at fullbreathmassage.com.Learn more and connect with David - https://bodybrainbreath.com https://fullbreathmassage.com👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 👉 Register for the Massage & Spa Success Summit - 22 - 24October 2025 https://www.massageandspasuccess.com/a/2148172586/FyEuBLBj👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 110: Nick Gabriele: Why Mobile Massage Needs Smarter Tools
Mobile massage is rewarding, but it also comes with unique challenges: endless travel, scattered notes, safety concerns, and admin that piles up fast.In this episode, we sit down with Nick Gabriele — therapist, educator, and co-founder of Noterro — to talk about what makes mobile practice so different from clinic work. Nick shares his journey from creating SOAP Vault, a simple note-keeping tool, to shaping practitioner-led solutions that put therapists’ needs first.We dive into the top pain points mobile therapists face, the things that often don’t get done because they’re too hard on the road, and why efficient, practitioner-focused systems matter more than ever. Nick also introduces Noterro GO, a new platform designed to tackle those challenges with features like geo-fencing, safety alerts, and hands-free note dictation.If you’ve ever felt like the “chief everything officer” of your own practice, this episode is packed with insights to help you reclaim time, reduce admin stress, and keep your focus on client care.👉 Lean more about Noterro: https://notero.com👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 109: Laura Jane Layton - Self Care From the Inside Out
After decades in the corporate world, Laura Jane Layton found herself in a hospital bed following a heart procedure. That moment became her wake-up call — the signal that she needed to change her story, her self-talk, and her approach to life.In this conversation, Laura Jane shares what she calls “self-care from the inside out”: how to notice your body’s check engine light, how to shift the way you speak to yourself, and why choosing yourself first allows you to better serve others.If you’ve ever pushed too hard, ignored the signs, or struggled to balance caring for others while caring for yourself, this episode will give you both encouragement and practical steps to reclaim your energy and joy.👉 More from Laura Jane: https://laurajanelayton.com/👉 Laura Jane Layton Show Podcast: https://thelaurajanelaytonshow.com/👉 Book Mentioned: Comparisonitis: How to Stop Comparing Yourself to Others and Be Genuinely Happyhttps://www.amazon.com.au/Comparisonitis-Comparing-Yourself-Others-Genuinely/dp/1950665860👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 108: Hitting the GST Threshold: Fear, Facts, and Freedom
GST makes many massage therapists cringe, but it doesn’t have to be scary. In this episode, Jackie and David unpack what GST is, why it exists, and how it affects massage businesses in Australia.We talk thresholds, exemptions, and the myths that keep therapists hiding under $75k. We share stories of first-time BAS panic, mindset shifts, and why hitting the GST threshold is actually a milestone worth celebrating.Whether you’re close to registering or just curious, this chat will help you understand GST without the jargon. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 107: Massage Math: The Numbers You Actually Need To Know
You didn’t become a massage therapist to do spreadsheets — but understanding a few core numbers in your business can be the difference between burnout and sustainability, between “barely scraping by” and feeling confident in your pricing, schedule, and goals.In this episode of Folding Towels, Jackie and David unpack the five key numbers every massage therapist should know — without getting buried in financial jargon or complicated systems. With a bit of humour and a lot of honesty, they break down how knowing your numbers can help you make smarter decisions about your time, pricing, energy, and business growth.You’ll learn how to:Work out how many clients you can sustainably see per week or month without frying your nervous system.Understand the real cost of delivering a massage, including the hidden time and energy expenses most therapists overlook.Reverse-engineer your pricing based on your financial needs, values, and actual capacity — not just what the place down the road charges.Track booking patterns, cancellations, and active clients to find gaps, avoid burnout, and tighten up your calendar.Spot seasonal trends and client rhythms so you can plan your holidays, promos, and quiet times like a boss.This episode is a gentle invitation to take stock — using what you already know, what your gut’s been telling you, and maybe a trusty legal pad. Whether you’re a numbers person or not, these simple insights can help you run your massage business with more clarity, confidence, and purpose. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 106: Anyeska O’Rourke - Building a Practice That Reflects You
Anyeska O’Rourke was inspired to work in allied health from the age of 8. Put off by the prejudices of academics she went on to qualify as a Remedial Massage Therapist and work on the luxury resort island of Hayman Island. But it was an injury and a move to Canada that changed everything.In Canada, she fell in love with the wellbeing side of the industry — the slower pace, the heart-led care, the space to work with people more deeply. When she returned to the Gold Coast, she brought those values home with her.In this episode, she shares:✨ Why building your practice slowly is okay✨ How to shape your business around your values✨ What quiet leadership looks like✨ How doubt can be part of a thoughtful practice✨ And why success doesn’t have to mean hustle Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 105: When Clients Cross the Line: Dealing with Creepers in Massage
Every now and then, a massage client crosses a line — and it leaves us feeling rattled, ashamed, or unsure of what to do next.In this deeply personal solo episode, David tackles a topic no therapist wants to deal with — but most will face at some point in their career. We’re talking about creepers: the clients who mistake therapeutic massage for something else, ask inappropriate questions, behave in sexually suggestive ways, or blatantly expose themselves.Drawing on real-life experiences and the insightful writing of Ian Harvey (Massage is Weird), David explores:The different types of creepers — and how to spot them earlyThe warning signs before they ever bookWhat to say when someone crosses the lineHow to fire a client professionally and protect your spaceAnd, most importantly, why you are not to blameWhether you’ve already had one of those “what just happened?” moments, or you’re trying to be prepared for the future, this episode is a must-listen. It’s not light. It’s not funny. But it is real, honest, and designed to help you stay grounded, safe, and strong in your work.🔗 If you find this episode helpful, share it with a massage colleague. Let’s support each other — and make it clear: That’s not what we do here. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 104: Book Review – The Trigger Point Therapy Workbook
Jackie reviews The Trigger Point Therapy Workbook by Clair and Amber Davies—one of her all-time favourite resources for understanding and treating myofascial pain. She shares how this book helped shape her practice, why it’s still relevant, and how both therapists and clients can use it for effective self-care. Whether you’re new to trigger point work or a seasoned practitioner, this practical, easy-to-follow guide deserves a place on your shelf. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 103: What to Do in Quiet Times
Is your diary looking a little empty? You’re not alone. In this episode, Jackie and David talk about how to handle those quieter patches in your massage business—without spiralling into panic or bingeing cat reels (well… maybe a few). We chat about low-cost, practical ideas to reengage past clients, using your time wisely, and staying visible even when bookings slow down. From simple marketing tweaks to making admin time work for you, this episode is full of honest advice, encouragement, and a few laughs. It’s a gentle nudge to stay steady and keep showing up—because quiet times don’t last forever. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 102: Living Fearlessly - Mel Woodward on Risk, Resilience, and Regional Life
In this episode, Jackie and David chat with Melissa Woodward, from Fearless Health in Dubbo, regional New South Wales. You're going to want to grab your notebook and pencil for this one because Mel's story is one of heart, grit, and just getting on with it.From flipping burgers as a quiet teenager, working with footy players, cutting her teeth in allied health to starting a practice, growing it, working with her husband, closing the business due to COVID, reopening, relocating 5 hours away, getting started again and growing one more (phew!)Mel reflects emotionally on what it is like to make tough decisions, and the steps and mindset that it takes to be visible in a small town, and why being fearless doesn’t mean being unafraid. If you’ve ever juggled motherhood, business, and big decisions, this chat will speak right to you.Connect with Mel🌐https://www.fearlesshealth.com.au/📷 Instagram: @melissa.fearlesshealth📘 Facebook: Fearless Health Dubbo💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 101: Numbers, Nerds & Not Being Poor – Accounting with Anna Mitchell
Anna Mitchell from That Accounting Stuff joins Jackie and David for an honest, practical, and surprisingly fun conversation about accounting for massage therapists.From the shock of overdue tax returns to finding confidence with money, Anna shares how she went from massage therapist to accountant to online educator. Her mission? Helping sole traders get on top of their numbers without the fear or confusion.If you’ve ever felt overwhelmed by bookkeeping, BAS, or budgeting, this episode is for you. Explore Anna’s courses at: thataccountingstuff.mailerpage.io/courses🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 100: Massage Mishaps and Milestones – Our 100th Celebration!
We’ve made it to 100 episodes! To celebrate, we asked massage therapists from across the industry to share their funniest, quirkiest, and most heart-warming stories from the treatment room. From accidental client mix-ups to unexpected animal guests, tattoo surprises, and the occasional... moaning Mark, this special episode is full of laughter and love for the profession.Join Jackie and David as we reflect on our podcast journey, thank supporters, and share your hilarious submissions. It’s light-hearted, genuine, and a little bit cheeky—just the way we like it.Thanks for sticking with us. Here's to the next 100! 🎙️💆♀️💬🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 099: Tony Stahl - Rock Tape Australia - From Sports Trainer to National Brand Leader - Taking An Opportunity and Running With It
You've heard of ROCKTAPE right? You probably have a box at home or on your shelf at work. And you’d be forgiven for thinking that the ROCKTAPE Australian distributor was a faceless global giant. Except that they’re not! In Episode 99, Jackie and David sit down with Tony Stahl, head of education and a Director of ROCKTAPE AUSTRALIA who shares his journey from sports trainer to an accountant in big business to bringing ROCKTAPE to Australia. Tony and his wife job shared in an accounting firm while they raised their kids. While thinking about making some changes to his work life, Tony was introduced to the ROCKTAPE founder through a mutual friend. What started out as an opportunity to make a little extra cash to pay for a nice holiday each year, ROCKTAPE quickly became his full time passion.Tony talks candidly about starting ROCKTAPE with two business partners, including his brother Steve (now sadly passed), delivering quality education in Australia and some of the chances he's taken with the business. It has evolved into a widely recognised brand, stocked nationally, yet the small team at ROCKTAPE remain dedicated to exceptional customer service (try calling them at 4pm on a Friday!).Tony highlights the importance of providing quality education to therapists across Australia, particularly in regional areas.👉 10% off your next online purchase at https://rocktape.com.au/ of ROCK products OR Education using the code Folding Towels at the check out (valid until 31 December 2025).👉 RockTape and RockBlades complimentary online introduction - http://rocktape-online.teachable.com/👉 RockTape face-to-face courses - https://shop.rocktape.com.au/education/rocktape-introduction/👉 Therapy Tools for Soft Tissue Treatment courses -https://shop.rocktape.com.au/education/rocktape-soft-tissue-course/🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 098: Book Review Palliative Touch - Massage For People at the End of Life
Jackie reviews Palliative Touch: Massage for People at the End of Life by Cynthia Heep Spence - a compassionate and accessible book that provides massage therapists with practical strategies and heartfelt insights for supporting clients through palliative and end-of-life care.If you are interested in working with oncology patients, elderly clients, or hospice care, then this book provides case studies, complementary therapy advice, and gentle wisdom about embracing empathy and inclusion at life’s most sensitive moments.🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 097: Do Overs and Lessons Learned: What We’d Change If We Started Today
Jackie and David reflect on their massage therapy journeys—sharing the biggest lessons they’d do differently if they had a time machine.From finding a niche and setting boundaries to outsourcing, self-care, and backing ourselves earlier, we unpack the wins, mistakes, and lessons learned for building a sustainable, enjoyable career in massage.Whether you’re new or experienced, this episode is packed with relatable stories and advice to help you skip some of the headaches. Check out episode 305: Massage Business Blueprint - Ignore the Gurus and Just give a F*cking Massage🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 096: Practical Note-Taking for Better Client Care
Join with Jackie and David as they dive into the essential, unexciting and often overlooked skill of effective note-taking for massage therapists.Learn how structured, consistent record-keeping can protect you, support client care, and streamline your practice.We cover:Client Communication: How to ask the right questions to gather relevant health information.Observation and Documentation: Key details to include in your notes to track client progress and treatment efficacy.Consistent Structure: Using frameworks like SOAP and ASTER to maintain clear, useful records.Legal and Ethical Considerations: What you need to know about data protection, privacy, and client rights.Referral and Follow-Up: How to use your notes to guide recommendations and ensure continuity of care.Keeping client records and note-taking doesn’t have to be complicated — just consistent. Doing so not only protects you and your client but also elevates the level of care you provide.Check out:Episode 030 - Why Asking The Right Questions Makes You A Better TherapistEpisode 092: 🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 095: You Took the Course – Now What? Implementing New Massage Techniques
You’ve completed the course — now how do you integrate those new techniques into your treatments effectively?In this episode, Jackie and David outline practical steps to confidently implement new massage skills without feeling overwhelmed. We cover:Choosing the Right Clients: Identifying ideal clients to practise new techniques on and build confidence.Communicating the Change: Introducing new treatments to existing clients without disrupting their usual routine.Making It Stick: Strategies for practising and refining your skills to ensure your investment in education pays off.Whether you’re adding a few extra techniques or diving into something new like cupping, buccal massage, or acupressure, we’re sharing solid strategies for making your training work for you.🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 094: Gael Wood on Longevity, Marketing & Mistakes
How do you stay in the massage industry for 30 years and still love what you do? Gael Wood shares her journey from a 19-year-old therapist struggling to find clients to becoming a marketing mentor and industry educator.In this episode, Gael dives into her biggest mistakes, the marketing strategies that still work today, and how she’s helping therapists thrive through her online courses and summits.Whether you're looking to build a sustainable practice, diversify income streams, or just stay motivated, this conversation is packed with actionable insights.Check out Gael’s resources:🌐 Website: Elevate with Gael🎙️ Podcast: Massage & Spa Success📅 2025 Global Wellness Professionals Marketing Summit: Join the Summit🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 093: More Than a Diploma: From Classroom to Clinic with Kevin Xiao of MIMT
Jackie and David chat with Kevin Xiao CEO of Melbourne Institute of Massage and Myotherapy (MIMT) for a grounded and insightful chat about the realities of massage education in Australia.Kevin talks about how accredited training is regulated, what’s in the national training package, and how RTOs like MIMT build on the foundations to better prepare students for practice.We talk about the value of real clinical experience, upskilling through short courses, and why many therapists return to study after entering the workforce.Kevin also reflects on the business challenges new therapists face, the need for stronger recognition of massage in health care, and why staying connected to your peers and your purpose really matters.It’s a thoughtful, practical conversation for anyone in the massage profession.👉Learn more about Melbourne Institute of Massage and Myotherapy: https://mimt.edu.au/👉Follow MIMT of Facebook: https://www.facebook.com/melbourneinstituteofmassage/🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 092: Staying Professional (and Protecting Yourself) as a Massage Therapist – Ann Davey
In this essential conversation, Ann Davey, CEO of Massage & Myotherapy Australia, joins Jackie and David to explore professionalism, ethics, and the complaint process in massage therapy.Learn what self-regulation really means, how therapists can protect themselves and their clients, why strong clinic notes matter, and how even small slip-ups can impact your career. If you’re committed to raising your standards and safeguarding your practice, don’t miss this episode.📙 Safety & Solicitation - Power Dynamics and Gaslighting - https://www.massagemyotherapy.com.au/GetThis/SafetySolicitation🔗 Book - A Bodyworker's Guide to Safety & Solicitation: A look into power dynamics and gaslighting - https://amzn.asia/d/5qashba🎧 Visit foldingtowelspodcast.com.au for more.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 091: When Nothing Else Works: Kylie Hicks on Trauma, Touch, and Trust
In this replay episode, we revisit a standout conversation with Kylie Hicks from March 2024 — a must-listen for anyone working with chronic pain clients.Kylie shares her unique, empathetic approach to treating pain — not just physical pain, but the emotional and nervous system loops that often underpin it. We explore the importance of being hands-on, especially for clients who’ve never been touched by their medical teams, and the power of long-term care plans tailored to each individual.Kylie also unpacks how she combines bodywork with tools like NLP to gently shift emotional patterns and help clients stuck in long-term pain cycles find relief.Whether you’re a seasoned therapist or just starting out, this episode is full of practical insights and golden takeaways.💡Learn more at kyliehickscoaching.com.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 90: How a Business Coach Can Help Your Massage Business Grow
What does the research say about surviving a zombie apocalypse? Is a business coach the missing piece in your massage therapy journey? In this episode, Jackie and David unpack whether a wooden stake or a silver bullet might stop a zombie …. what business coaching is (and what it isn’t), how it differs from mentoring, and how to know if it's the right move for your stage of practice.There are so many options around - some who might cost a lot of money. There are coaches for solo practices through to empire builders. We explore why personality fit, communication style, and aligned values are critical to success.We also cover the realities of money—what coaching might cost, what kind of return you can expect, and how to avoid common traps, like investing in coaching when you’re not ready to take action.Whether you’re just starting out or looking to scale, this episode will help you understand what to look for in a business coach and how to get the most value from the relationship.💡 Real talk, practical steps, and no zombie apocalypses (well, maybe a little).🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 089: Finding Your Massage Mentor: Who’s Leading Your Next Step?
Mentoring can change everything. In this episode, Jackie and David unpack the role of mentorship in a massage therapist’s career — and why you should have one. We explore what makes a great mentor, how it differs from coaching, where to find mentors, and how to get the most out of the relationship. Whether you're fresh out of massage school or years into your career, a mentor can help you grow your skills, stay inspired, and avoid burnout.Plus, we share some heartfelt personal stories and real talk on learning, trust, and investing in yourself.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 088 - Five More Niches For Massage Therapists You Probably Haven't Thought Of
Are you still treating “everyone” — or are you ready to find your niche?Niching in massage therapy isn’t just about marketing — it’s about building a more fulfilling, sustainable practice. In this episode, Jackie and David explore five unique niches that massage therapists might be overlooking, from working with diverse language communities and people with sensory processing needs to voice and swallowing disorders, corporate massage, and fertility work.They share real-world stories, personal reflections, and practical tips on how to align your work with your passions — and attract clients who truly value what you offer. Whether you’ve already found your niche or you’re still figuring it out, this episode will inspire you to think more creatively and confidently about the clients you love to work with — and the difference you want to make.Tune in and discover new ideas, a fresh perspective, and maybe even your next professional pivot.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 087: Mandy Bartolovich - Integrating Massage in Children’s Hospitals
David chats with Mandy Bartovolich, the first paediatric oncology massage therapist at Rainbow Babies and Children’s Hospital in Cleveland, Ohio.Mandy shares her incredible work with children and young adults undergoing cancer treatment and blood disorder management, and how as a massage therapist she woks alongside doctors as an integral part of the health care team.We explore the role of massage therapy in reducing pain, stress, and anxiety, the role of human touch and humanity and how care towards the child is combined with care for the adult too, who also benefits from compassionate touch.Mandy has contributed to research with a paper published in 2023, and she shares how a child whom she cared for is now a doctor in New York, and is now embracing massage in her own hospital for paediatric care.This episode is a heartfelt look into how human touch has a role in far more than just sore and tired muscles, but using multi-disciplinary bodywork principles can provide effective medical care in one of the most challenging environments.Research: UH Rainbow Babies & Children’s Hospital a National Leader in Massage Therapy for Paediatric Cancer and Sickle Cell Disease PatientsConnect with Mandy: [email protected]🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 086: Building a Client Base from Scratch: 10 Strategies That Worked for Me
Starting from scratch as a massage therapist can feel overwhelming, but what if you had a roadmap? In this episode, David shares the 10 proven strategies that helped him build a thriving client base—starting from a side hustle to a fully booked massage practice. From letterbox drops and blogging to networking, referral partners, and client follow-ups, these are the real, practical steps that made all the difference.If you're struggling to attract more clients, this episode is packed with actionable insights to help you build your business the right way.🎧 Listen now and take your massage practice to the next level!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 085: Kylie Bradley - Why Niching Your Massage Business Could Change Everything
In this episode of Folding Towels, Jackie and David sit down with Kylie Bradley, a massage therapist who made the bold move to niche her practice into lymphatic drainage. Kylie shares her journey from a general remedial practice to a specialist clinic, the challenges and rewards of focusing on a niche, and how her business has flourished. She also discusses the impact of lymphatic work, post-surgical recovery, and the growing awareness around lipoedema and lymphedema. If you’re considering niching your massage business but feel hesitant, this episode is packed with insights and inspiration!🎧 Tune in now!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 084: Beyond Regulation: What We Can Do as Massage Therapists
In this episode of Folding Towels, Jackie and David tackle one of the biggest conversations happening in the massage industry right now—how do we build trust, improve public perception, and enhance client safety without waiting for external regulation?Following recent discussions about unethical behaviour in the profession, we explore practical steps every therapist can take to strengthen our industry. From building public trust, improving client safety, and using social media strategically, to leveraging association resources and advocating for professional awareness—we’re diving deep into what we can control.If you’re a massage therapist wondering how to navigate these challenges, this episode is for you.🎧 Listen now and join the conversation!💡 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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ABOUT THIS SHOW
Jackie Kerin and David Clayton met over a massage table in Adelaide (Australia) back in 2015 - now they bring their quirks, and passion for the industry to this brand-new podcast. Discussing all the things they never told you about in massage school - complex cases, difficult customers, maintaining boundaries, administration, being in business and making decisions, and the never-ending pile of laundry. Most importantly, staying passionate to do what you actually trained to do and love. Folding towels is the massage class you wish you could take; with all the questions you wish you'd asked.
HOSTED BY
Jackie Kerin and David Clayton
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