Episode 1 - Welcome to PeaPod ft. Michael Ruiz, MedStar Health episode artwork

EPISODE · Jun 20, 2016 · 28 MIN

Episode 1 - Welcome to PeaPod ft. Michael Ruiz, MedStar Health

from PEAPod - The Patient Experience and Access Podcast · host Kyruus

We're excited to present the first episode of the Patient Experience and Access Podcast, or PEAPod for short. Each month, we’ll be bringing you useful information, strategic advice, and actionable tactics straight from the minds of some of the most innovative executives in the hospital space today. This month - in our very first episode - we were honored to chat with Michael Ruiz, VP and Chief Digital Officer, at MedStar Health - the largest healthcare provider in Maryland and the Washington, D.C., region. In our half hour together, we covered everything from elevating the consumer experience at MedStar to match the convenience of Starbucks to creating a consistent and accurate patient access process across their entire provider network.

Episode metadata supplied by the publisher feed · Published Jun 20, 2016

We're excited to present the first episode of the Patient Experience and Access Podcast, or PEAPod for short. Each month, we’ll be bringing you useful information, strategic advice, and actionable tactics straight from the minds of some of the most innovative executives in the hospital space today. This month - in our very first episode - we were honored to chat with Michael Ruiz, VP and Chief Digital Officer, at MedStar Health - the largest healthcare provider in Maryland and the Washington, D.C., region. In our half hour together, we covered everything from elevating the consumer experience at MedStar to match the convenience of Starbucks to creating a consistent and accurate patient access process across their entire provider network.

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Episode 1 - Welcome to PeaPod ft. Michael Ruiz, MedStar Health

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This episode was published on June 20, 2016.

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We're excited to present the first episode of the Patient Experience and Access Podcast, or PEAPod for short. Each month, we’ll be bringing you useful information, strategic advice, and actionable tactics straight from the minds of some of the most...

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