Episode 120: Ed Park Devoted Health CEO on Medicare Advantage, Broker Trust, and Building Healthcare

Devoted Health CEO, Ed Park on Building a Different Kind of Medicare Advantage Plan | Agent Boost Podcast live from Medicarians 2026 at Fontainebleau Las Vegas, the Agent Boost Podcast sits down with the CEO of Devoted Health for a powerful conversation on growth, trust, broker partnerships, and what it takes to build a healthcare company differently.In this episode, we talk about Devoted crossing 500,000 members, expanding into 29 states, and moving from a regional player to a national Medicare Advantage organization. We also dig into what makes Devoted’s model different, including its member-first mission, virtual care model, concierge-style support, broker relationships, and focus on improving the health and lives of American seniors.The conversation covers healthcare waste, preventive care, GLP-1s, food and health data, broker trust, commission concerns, future expansion, and why Devoted believes the future of Medicare Advantage depends on better care, not just better benefits.https://www.devoted.com/Chapters:00:00 Introduction from Medicarians 202600:35 Meet Devoted Health CEO Ed Park01:15 Broker feedback and the energy at Medicarians03:10 Why Devoted is standing out in a challenging market04:40 Devoted reaches 500,000 members05:30 Why the 500K member milestone matters06:35 Maintaining service while scaling fast07:45 Devoted’s mission and “prime directive”09:10 Why Devoted was built differently from the start11:20 Athenahealth, healthcare payment models, and the origin story13:15 Building an alternate universe healthcare system15:05 Organic growth vs acquisition growth17:00 Working with family and building with purpose19:00 The hardest decision in building Devoted21:15 What’s next for Devoted23:00 Building trust with brokers and members25:20 Why Devoted remains optimistic in a tough funding environment27:45 Healthcare waste and preventable hospitalizations30:00 GLP-1s, seniors, muscle loss, and unintended consequences32:20 Food, health data, and better member outcomes34:00 Weathering margin compression through the care model36:00 Agents as the tip of the spear38:30 Broker relationships, commissions, and long-term partnership41:00 Devoted’s future goals and “virtual blue zone” vision43:20 Final thoughts and appreciation for agents💻 Website: www.agentboost.com💰Get Contracted: https://agentboost.com/get-contracted👨🏼‍🎓Join our Facebook Group: https://www.facebook.com/groups/606332946546184/📬 Our Weekly Newsletter: https://agentboost.com/subscribe-to-our-newsletter/