EPISODE · Mar 31, 2026 · 1H
Episode 128: The Clients You Should Fire
from Folding Towels - A Podcast for Massage Therapists with Jackie and David · host Jackie Kerin and David Clayton
Have you ever felt relieved when a client leaves?In this episode, David and Jackie tackle a topic many therapists avoid: when it’s time to let a client go. We unpack the behavioural red flags, the hidden cost of “just this once,” and how misaligned clients quietly drain your time, energy, and standards of care.This is a practical, honest conversation about boundaries, professionalism, and running a sustainable practice.You’ll learn how to recognise when a client is no longer a good fit, how to handle it with clarity and respect, and why decisive leadership matters more than people-pleasing.If you’ve ever questioned a client relationship, this episode will give you language and permission to act.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
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Episode 128: The Clients You Should Fire
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