Episode 13 - S3 - ISO 9001 Risked Based Thinking Part 2 - Key Metrics

In this episode of The Quality Hub, host Xavier Francis returns with Brian Smith, Director of Consulting Services at CORE, for Part 2 of their deep dive into ISO 9001 risk-based thinking—this time focusing on key metrics. They unpack how to align quality objectives with strategic goals, measure what matters, and track risk at both the organizational and process levels. Brian offers real-world examples and practical advice on setting realistic targets, leveraging existing data, and using tools like KPIs and dashboards for effective monitoring. Whether you're certified or just using ISO 9001 as a framework for improvement, this episode is packed with insights to help you strengthen your quality management system. Helpful Resources: What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting