Episode #130: Online or Offline, Speak with Influence, with Dr. Laura Sicola

Speaking effectively with clients, both online and offline, takes practice and preparation. Dr. Laura Sicola, Founder, Vocal Impact Productions, shares insights on how to improve your own delivery while maintaining a laser focus on the customer's needs. Many customers may not be able to articulate what they truly need. Use your skills to set the tone for the meeting and uncover the information you need to help your customers succeed. https://sforce.co/2VCPbWy   Guest: Laura Sicola (https://linkedin.com/in/drlaurasicola) Host: Kevin Micalizzi (https://linkedin.com/in/kevinmic)   Related resources: Capturing Your Confidence on Camera http://bit.ly/2C706z5 Want to sound like a leader? Start by saying your name right | Laura Sicola | TEDxPenn http://bit.ly/2VB8cc6 Vocal Empowerment for Women in Leadership http://bit.ly/2Qw6QM7 Power Your Sales Presentations Authentically, with Julie Hansen https://sforce.co/2KeZK05 7 Reasons No One is Returning Your Sales Calls https://sforce.co/2RDz0cz