Episode 137: The Only Thing Dentists Need to Say to End Patient Frustration

You're a good dentist. And you do your absolute best for your patients. But your patients don't know that. All they know is that they think it should take one visit to fix their problems, and when it takes longer they get frustrated and angry and blame you. Dr. Bruce B. Baird shares the only thing you need to say to your patients to kill their frustration before it even starts.