EPISODE · Feb 22, 2022 · 19 MIN
Episode 14: Millennial-trio scale their eCommerce by holding onto techvestment and customer experience
from eCommerce Growth · host Shuvo Rahman
In this episode, we have Alavi and Ariq, the co-founders of Stridesco. Zahia Khondoker is the other co-founder,. With the right blend of technology and critical analysis, they have built a world-class fashion brand at Bangladesh. Starting from having the website build from scratch, introducing their own streamlined and automated inventory and supply chain management system to offering the customers the quickest delivery time and trial at home delivery - Stridesco has done things differently in a lot of use cases. Today we will learn from Alavi and Ariq what made this possible. Top 3 value drops: It is extremely important for online businesses to focus on customer experience. Given the practical contact of shopping is very much vulnerable when it comes to the online world, it is crucial that the brands remain ready to take some extra measures so that the customers remain satisfied. Customer experience is proportional to customer retention and customer lifetime value. Keeping all these in mind, more significance should be put on enhancing the customer experience. High time fashion eCommerce should start prioritizing SEO. As the people of Bangladesh are getting globalized with every passing day, their tendency to search for a specific product rather than just buying what’s in front of them is rapidly increasing. That’s why Fashion eCommerce should invest in a good tech team and start taking SEO marketing. People have this misconception that they should follow either the eCommerce model or the social commerce model. But a successful brand always incorporates these two and creates an omnichannel model out of it. Join our Facebook Community: https://www.facebook.com/myaliceai/community/ Subscribe to our Youtube Channel: https://www.youtube.com/channel/UCtYh5qlif57gtuQAkfp6ZUA If you want to get on a call with me to design your customer acquisition journey, book a call: https://calendly.com/shuvo-myalice/myaliceai Stridesco Facebook page: https://www.facebook.com/stridesco/ Stridesco website: https://www.stridesco.com/
What this episode covers
In this episode, we have Alavi and Ariq, the co-founders of Stridesco. Zahia Khondoker is the other co-founder,. With the right blend of technology and critical analysis, they have built a world-class fashion brand at Bangladesh. Starting from having the website build from scratch, introducing their own streamlined and automated inventory and supply chain management system to offering the customers the quickest delivery time and trial at home delivery - Stridesco has done things differently in a lot of use cases. Today we will learn from Alavi and Ariq what made this possible. Top 3 value drops: It is extremely important for online businesses to focus on customer experience. Given the practical contact of shopping is very much vulnerable when it comes to the online world, it is crucial that the brands remain ready to take some extra measures so that the customers remain satisfied. Customer experience is proportional to customer retention and customer lifetime value. Keeping all these in mind, more significance should be put on enhancing the customer experience. High time fashion eCommerce should start prioritizing SEO. As the people of Bangladesh are getting globalized with every passing day, their tendency to search for a specific product rather than just buying what’s in front of them is rapidly increasing. That’s why Fashion eCommerce should invest in a good tech team and start taking SEO marketing. People have this misconception that they should follow either the eCommerce model or the social commerce model. But a successful brand always incorporates these two and creates an omnichannel model out of it. Join our Facebook Community: https://www.facebook.com/myaliceai/community/ Subscribe to our Youtube Channel: https://www.youtube.com/channel/UCtYh5qlif57gtuQAkfp6ZUA If you want to get on a call with me to design your customer acquisition journey, book a call: https://calendly.com/shuvo-myalice/myaliceai Stridesco Facebook page: https://www.facebook.com/stridesco/ Stridesco website: https://www.stridesco.com/
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Episode 14: Millennial-trio scale their eCommerce by holding onto techvestment and customer experience
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