Episode # 160 with Jim Rembach- Unlocking the Power of Emotion

Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert. TOP POINTS FROM THE EPISODE: 1. It's built within you! 2. Don't be a man, you're better 3. 7 Keys to Rise Up at work and Home STAY CONNECTED:  @fastleadershow,  https://www.facebook.com/FastLeaderShow,  [email protected] Thank you again for joining us today please check out our webpage at riseupforyou.com for more podcast episodes, webinars, articles, free resources, and events to help you get to the next level in your life! You can also follow us on twitter, Facebook, Instagram, Google+, and Youtube @riseupforyou If you know anybody that would benefit from this episode please share it with them and help spread the knowledge and motivation. Please support Rise Up For You by writing a review on iTunes. Your feedback will really help the success of our show and push us to continuously be better!  So don’t forget to show your support! SUBSCRIBE TODAY FOR WEEKLY EPISODES AT YOUR FINGERTIPS https://itunes.apple.com/us/podcast/rise-up-for-you/id1041139377?mt=2