Episode 174 - Process vs. Conflict

from The Productive Dentist Podcast · host Dr. Bruce B. Baird

It's a major issue in most dental offices. The "us vs. them" mentality of the admin team at the front desk and the clinical team in the back. The problem isn't your team. It's your processes. Today, Dr. Bruce B. Baird shares how he set up his office procedures so the front and the back worked in harmony to give patients an exceptional experience.

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This episode is 16 minutes long.

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This episode was published on September 11, 2023.

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