Episode 18 - Helen Mickel (July 2022)

This month the Frogcast is joined by Helen Mickel.  Helen serves as President/CEO of Tongass Federal Credit Union in Ketchikan Alaska.  Her CU's field of membership covers multiple islands and small communities only reachable by boat or floatplane, and because of that Tongass FCU has a very disntinctive and purpose-driven business model.  Listen in to hear how Helen and her team uniquely serve these southeastern Alaskan communities, develop and expand the credit union, and ultimately make a difference in the lives of their members and employees.  Also hear why Helen continues to send her employees to WCMS thousands of miles away.  There are nuggets of wisdom for us all to learn from, no matter how different our locations and sizes may be!   Interviewers: Shonna Shearson and Nate Burns Producers: Steve Schmidle and Ryan Kane Pyrotechnicians: O'Ryan Olsen and Robert York