Episode 183. HR in Conservation: How ZSL Shapes Workplace Culture: Helen Downton, People Director, Zoological Society of London

Helen shares how ZSL fosters a culture of experimentation, inspired by the scientists and innovators within the organisation. This mindset has led to impactful initiatives, from diversifying visitor demographics to creating inclusive career pathways in conservation, transforming both workplace culture and the communities ZSL serves. Helen highlights the power of storytelling in shaping culture. With purpose-driven employees investing deeply in their work, she emphasises the need to support wellbeing and resilience, particularly in roles involving care and conservation. Reflecting on the evolving role of HR, Helen shares the importance of truly listening, and being open to unexpected insights. The conversation even explores how the natural world communicates in ways we may not yet understand. An inspiring reminder that HR can drive lasting change by challenging the status quo, embracing new perspectives, and embedding purpose into every aspect of work. This episode is sponsored by CGA Empathy Lab® If you want a happier, more confident workforce, to reduce absenteeism and workplace anxiety and put an end to situations that may result in conflict, you should experience the CGA Empathy Lab®.  By teaching employees the power of empathy, they can enjoy better conversations and create better experiences, not only for themselves but for other employees and customers, ultimately driving business purpose and performance.  There's no better way to experience the world through the eyes of others and learn how to make every moment matter. CGA Empathy Lab® - Winner of the 'People, Skills, and Diversity Award' for the Rail Industry.    How HR Leaders Change the World is brought to you by Uplifting People We're an amazing community of cutting-edge HR Changemakers. Together, we share experiences, tools and clear, actionable ideas.  Ideas that will help you solve the challenges you face today and will inspire you with brilliant opportunities to push boundaries and positively impact people in your organisation - and beyond.  And what's even better, is every penny of our profit empowers vulnerable children to be safe, loved and learning. Together, we uplift people. 👥 Join our free HR Changemakers community You'll be the first to hear about each podcast episode, about our events, and receive free bonus resources that enhance your influence and impact. Join us here: upliftingpeople.com/pages/how-hr-leaders-change-the-world And join us on Linkedin: Uplifting People | LinkedIn Are you looking for your next great read that inspires you and helps your work? Each month we recommend a book that challenges, motivates and uplifts, every pick is selected to spark meaningful conversations and personal growth. Our March book of the month is Dare to Lead by Brené Brown. In a world full of uncertainty, this brilliant book is a powerful reminder that courage is essential to building brave leaders and creating cultures rooted in connection, bold action and meaningful change. Head to UpliftingPeople.com to grab a copy, and we hope you enjoy this month's Uplifting Book!