EPISODE · Feb 4, 2023 · 46 MIN
Episode 196: Excellence Wins (Part 2)
from Scale Your Insurance Agency | Hosted Daniel Metcalf & Mike Stromsoe · host Mike Stromsoe
In our last episode, we discussed the three points of service; using the guest’s name, anticipation in compliance with guest needs, and a fond farewell. If you have not listened, I highly recommend going back before you dive into this episode. Continuing our conversation Joel and I dig deeper into 10 of the Ritz-Carlton’s 20 […]
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Episode 196: Excellence Wins (Part 2)
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