Episode 196: Excellence Wins (Part 2)

What this episode covers

In our last episode, we discussed the three points of service; using the guest’s name, anticipation in compliance with guest needs, and a fond farewell. If you have not listened, I highly recommend going back before you dive into this episode. Continuing our conversation Joel and I dig deeper into 10 of the Ritz-Carlton’s 20 […]

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Frequently Asked Questions

How long is this episode of Scale Your Insurance Agency | Hosted Daniel Metcalf & Mike Stromsoe?

This episode is 46 minutes long.

When was this Scale Your Insurance Agency | Hosted Daniel Metcalf & Mike Stromsoe episode published?

This episode was published on February 4, 2023.

What is this episode about?

In our last episode, we discussed the three points of service; using the guest’s name, anticipation in compliance with guest needs, and a fond farewell. If you have not listened, I highly recommend going back before you dive into this episode....

Can I download this Scale Your Insurance Agency | Hosted Daniel Metcalf & Mike Stromsoe episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.