Episode 2 Anger

from Fortitude at Work · host Fortitude at Work

Ever been faced with an angry customer? Perhaps you've been drawn into an argument without realising it? This episode discusses the emotion of anger - we look at why it happens, what you can do to diffuse it and why self-care is so important when faced with angry people. Learn some great tips on coping and managing tough situations. See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Sep 15, 2016

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What this episode covers

Learn how to diffuse an angry person. Great tips to stop someone yelling at you. Explore why we get angry and how to cope when in a volatile situation.

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Episode 2 Anger

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This episode is 52 minutes long.

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This episode was published on September 15, 2016.

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