EPISODE · Nov 4, 2024 · 13 MIN
Episode 21: There’s a ‘huge gulf’ between the CX shoppers expect online – and what they get
from Retail Untangled · host Inside Retail
In this episode of Retail Untangled, recorded at Shoptalk Chicago, Amie talks to Kevin Laymoun, COO at Constructor.io about how to bridge the gap between customer expectation and experience.
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Episode 21: There’s a ‘huge gulf’ between the CX shoppers expect online – and what they get
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This episode is 13 minutes long.
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This episode was published on November 4, 2024.
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