Episode 215 - Dealing with Rude, Mean and Hostile People

The Hostile Prospect This person disagrees with you and may even actively work against you. For a hostile prospect, use these techniques: ·         Find common beliefs and establish a common ground. ·         Use appropriate humor to break the ice. ·         Don't start the presentation with an attack on their position. ·         You are only trying to persuade on one point; don't talk about   anything else that could trigger disagreement. ·         Because of your differences, they will question your credibility.    Increase your credibility with studies from experts or anything that will support your claim. ·         They will try to find reasons to not like you; don't give them any. ·         Don't tell them you are going to try to persuade them. ·         Express that you are looking for a win-win outcome rather than a win-lose situation. ·         Show them you've done your homework. ·         Respect their feelings, values, and integrity. ·         Use logical reasoning as clearly and as carefully as possible. ·         Use the Law of Connectivity and the Law of Balance. Deal of the week: FREE BOOK