Episode 220: AI & HR – Hype vs Reality: Samantha Howarth, Organisational Transformation Lead at Slalom

Samantha cuts through the AI hype to discuss what businesses are really experiencing, including thoughts on why investment in AI is high, yet value remains elusive - highlighting challenges with legacy technology, data, governance and workforce readiness.   Emphasising the crucial role of HR in shaping the future of work, working alongside tech and data leaders and the importance of cross-functional collaboration, Samantha highlights a striking insight from Slalom's research: empathy and communication are being deprioritised, even as these human skills become more important for trust, adoption and sustainable change.   Introducing the concept of AQ and the SHIFT framework, Samantha shows how organisations can build human and cultural foundations adept at dealing with continuous change, including AI adoption.   Her practical call to action for HR leaders: connect with your CTOs and CDOs, learn from each other, and help lead a future of work that balances technology with human needs.   How is AI really playing out? Slalom's new research Thank you to Slalom for sponsoring this week's podcast episode. Slalom is a business and technology consulting firm that believes meaningful change starts with people, helping organisations turn change into outcomes that actually last. If you're an HR leader navigating AI and wondering how to move from ambition to adoption, Slalom's latest research offers practical insights you can use right away. Slalom surveyed more than 2,000 global executives to understand how AI is really playing out, where investment is translating into value, where it isn't and, what that means for leadership, skills and cross functional alignment. Download your free summary here: Get Slalom's latest AI research Thanks again to Slalom for supporting the podcast, and thank you for being a brilliant HR Changemaker, we're excited to create more positive change together this year. 👥 Join our free HR Changemakers community      You'll be the first to hear about each podcast episode, about our events, and receive free bonus resources that enhance your influence and impact.       Join us here: upliftingpeople.com/pages/how-hr-leaders-change-the-world      And on Linkedin: Uplifting People | LinkedIn      Are you looking for your next great read that inspires you and helps your work?      We're starting 2026 with Brene Brown's new book, Strong Ground, as our Book of the Month - a thoughtful guide to building resilience, connection, and clarity in a fast-moving world.    Brené draws on decades of research into courage and vulnerability to help us navigate uncertainty in both our professional lives and personal lives.    Strong Ground is perfect for the start of a new year - a reminder that small shifts in perspective can make a big difference, and it highlights the power of curiosity and intentional action.    Let it inspire you to step into the new year ready to create positive impact - because change starts with each of us, one choice at a time.    Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book!