Episode 233 - How to Remotely Run and Scale a Successful Pet Business with Isabel Alvarez Arata

This weeks guest Isabel Alvarez Arata was born in Equador, moved to Florida as a child, and was surrounded by animals including rescue cats and even a monkey! She adopted her first dog aged 17 - a rescue called Baci, which means kisses.  She studied French and Business, and ended up being an English teacher in France aged 23. On her return to the USA she worked in a bank, in sales and in the hospitality industry.  She adopted another dog aged 27 but struggled to find a pet carer, so started her own pet care business in Northern Virginia in March 2008, and had taken on staff member by August of that year! Isabel truly found her calling as a business owner and she thrived as a creative, energetic pet-entreprenuer.  She took the lessons from her previous roles and successfully systemised, staffed, and scaled up her business to the point where she had a team of 20, with hundreds of clients across the DC area.  Then she got married, moved to El Paso and ran the business remotley from 1700 miles away. For five years Isabel hired remotely, interviewed remotely, trained remotely and managed the business remotely, WAY before Zoom became popular.  Then the pandemic hit and Isabel has to take the difficult decision to close the business, but then she found a new calling as the host of Covered in Pet Hair Podcast, a boozy pet and dog podcast on Pet Life Radio.  In this show you'll learn; * How Isabel scaled her business by aquiring clients and then taking on staff in her new areas * Why your pet business systems and procedures are a Living Document that need to be updated regularly  * How Isabels award winning business did over 100,000 visits to happy clients * Why the systems and procedures are crucial to reassure the clients, the dogs, the staff members and to give YOU the busines owner the freedom you want.  Isabel is one of the most wise and giving guests I've had on the show, and you'll be truly inspired by her 'can-do' attitude!  Check out Isabels Covered in Pet Hair Show here  To attend Dom's Grow Your Pet Business FAST! Seminar in Florida click here To do Dom's FREE 7 Day Pet Business Cost-of-Living Crisis Challenge click here