EPISODE · May 30, 2022 · 34 MIN
Episode 252: Vendor lock-in and interoperability
from Waters Wavelength · host WatersTechnology
James Crosby, founder and CEO of data management firm Fencore based out of Singapore, joins Wei-Shen on the podcast this week. They talk about the risks of vendor lock-in and how firms—both end-users and service providers—are working towards interoperability. 4:30 – James joins the podcast and gives an overview of what Fencore does. 8:30 – They discuss if there’s a balance between creating product stickiness and true openness. 12:30 – What are the biggest risks of vendor lock-in? 15:00 – How should firms balance consolidation of system providers versus spreading across different providers? 17:30 – James talks about how having a single approach to systems is a utopian ideal. 19:00 – What needs to happen to achieve true interoperability between different systems? 21:30 – James walks through the work required in implementing and configuring a new platform. 23:30 – How does providing flexibility to the end-user work from a contracting perspective? 28:00 – They discuss what the end state of interoperability may look like.
What this episode covers
James Crosby, founder and CEO of data management firm Fencore based out of Singapore, joins Wei-Shen on the podcast this week. They talk about the risks of vendor lock-in and how firms—both end-users and service providers—are working towards interoperability. 4:30 – James joins the podcast and gives an overview of what Fencore does. 8:30 – They discuss if there’s a balance between creating product stickiness and true openness. 12:30 – What are the biggest risks of vendor lock-in? 15:00 – How should firms balance consolidation of system providers versus spreading across different providers? 17:30 – James talks about how having a single approach to systems is a utopian ideal. 19:00 – What needs to happen to achieve true interoperability between different systems? 21:30 – James walks through the work required in implementing and configuring a new platform. 23:30 – How does providing flexibility to the end-user work from a contracting perspective? 28:00 – They discuss what the end state of interoperability may look like.
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Episode 252: Vendor lock-in and interoperability
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