Episode 26: Knowledge Management Version 3

The migration from Knowledge Management v2 to v3 can be a tricky one. Let ServiceNow support help you out. In this podcast, Javier Heredia and Nathan Rensen discuss some of the hottest KM v3 topics. This episode covers: - What's new in KM v3 - Categories and topics - Multiple knowledge bases - Import feature - Html sanitizer - Images, videos, and attachments - Search - List control For more information on KM v3, see: The specified item was not found. Guide for moving from KM v2 to KM v3 ServiceNow Product Documentation: Knowledge Management Getting Started with Knowledge Management v3 - YouTube Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures. See omnystudio.com/listener for privacy information.